Black Screen On Startup RRS feed

  • Question

  • My laptop crashed, I belive because the battery was empty. When I try to restart the computer I'm running into the following:

    When I start up my computer I'm running to a black screen with a cursor. clr,alt,del does not work. It happens in between the "starting windows" logo and the password screen.

    The computer runs fine in safemode. I tried disabling startup programs and I tried reinstalling the graphics card driver through device manager but nothing has worked.

    I'm afraid doing a fresh installation of windows might ruin my computer because my computer is a school computer and has (what I think is) some sort of custom image on the computer. Besides I don't have a disc to do a reinstall .I just don't really want to drive all the way to my school in the summer for tech to work on it...Would doing a fresh installation of windows ruin my computer? Where could I get a disc?

    The computer is an HP EliteBook 8560w.

    Any help would really be appreciated!

    Friday, June 21, 2013 8:47 PM