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No Video during AIM session after OneCare install RRS feed

  • Question

  • My AIM was wroking fine until I installed OneCare.  When I do a video connection, I get audio fine, the video pops up for half a second but no one on the other end can see me.  I can see them fine.

    I am running Vista on a Toshiba laptop with built in video cam.
    Friday, December 5, 2008 12:32 AM

Answers

  • Try turning off the OneCare firewall temporarily to see if it might be blocking the port or ports for the video. If it works, then I recommend contacting OneCare support to determine what exceptions would need to be added. If it doesn't work, contact OneCare support anyway since the problem began with OneCare being installed.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Friday, December 5, 2008 6:12 PM
    Moderator