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I can't create tab on communicator :( RRS feed

  • Question

  • Hi!

    I have a new issue. I can't create web tab on communicator, it's a basic connection without any specific content.

     

    REG file:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]
    @=""
    "TabURL"="file:///C:/Documents and Settings/Jean ROMAIN/Mes documents/Documentations/MOCS 2007/Programmes//Tabs.xml"

     

    XML file:

    <tabdata>
    <tab>
       <name>Google</name>
       <contenturl>http://www.google.com</contenturl>
    </tab>
    </tabdata>

     

    It seems to be simple, but i really don't know were is my error.

    There isn't any error message, the event viewer doesn't show anything and i don't know if there is  a log file.

     

    thank you!!

    Monday, July 9, 2007 2:11 PM

All replies

  • First, try changing the path to the XML to something simple like file:///c:/Tabs.xml to make sure the path is ok. I've switched to GPO based settings but no reason why this shouldnt work so long as the file path is valid.

     

    The XML file I have is as below.

     

     

    <?xml version="1.0" ?> 

    <tabdata>

    <tab>

       <image>https://ocsserver/conf/int/media/browser.png</image> 

       <name>Google</name>

       <tooltip>Google Search</tooltip> 

       <contenturl> http://www.google.co.uk</contenturl>  

       <userid>true</userid>

       <contactid>true</contactid>

     </tab>

    </tabdata>

     

    Tuesday, July 10, 2007 4:48 PM
  • Thank you Nigel

    But it doesn't work! I copied your XML file and i changed the path to file:///c:/tabs.xml.

    It's better than before because i've got a tab with "Sorry the page is temporary unvalaible".

    But if i delete the image label <image> </image> there's nothing (no tabs), it's strange because due to "Communicator_2007_Deployment_Guide" this label isn't compulsory.

     

    REG file

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]
    @=""
    "TabURL"="file:///c:/tabs.xml "

     

    XML file

    <?xml version="1.0" ?> 

    <tabdata>

    <tab>

       <image>http://www.kitof.net/images/google.png</image> 

       <name>Google</name>

       <tooltip>Google Search</tooltip> 

       <contenturl> http://www.google.co.uk</contenturl>  

       <userid>true</userid>

       <contactid>true</contactid>

     </tab>

    </tabdata>

     

    I also tried with userid and contactid to false. The pages are obviously reachable by Internet explorer.

    Is there anything to setup before tring this (edge server...)???

    thanks.

     

    Wednesday, July 11, 2007 8:26 AM
  • Any idea?

    Maybe the OCS server need to access to the Internet.

    My Communicator is on a pc who can acces to the Internet, but the OCS server is on a pc who doesn't access to Internet. i don't know if this is a problem...

    Tuesday, July 17, 2007 2:36 PM
  • HI

     

    I had the same issue, I have resolved it by adding the sites in my tabs to the Trusted Sites in IE security on the local computer.

     

    If the sites in your tabs are not trusted then Communicator does not even attempt to access them, if you run a trace there are no connection attempts made.

     

    I hope that helps!

     

    Cheers

     

    Karl

    Thursday, August 16, 2007 7:37 AM
  • Hello,

    Please refer the article:

     http://imwire.eventure.biz/imwire/articles/20.aspx

    to add tab pages

    Regards,
    Vivek

    Tuesday, September 4, 2007 7:01 AM
  • Hi,

     

    Im able to create the 2 tabs following the instructions on http://imwire.eventure.biz/imwire/articles/20.aspx

     

    The strange things are:

    • There is no content in the tabs...will try to add the sites to the trusted sites in explorer to see if it works then
    • The tabs are only shown when I log on via the internal OCS pool. If I log on via my Edge Server the tabs are not shown.

    Any idea what causes this strange behaviour?

     

    Thomas.

     

    Thursday, September 20, 2007 11:16 AM
  • Got the content issue working. Add you sites to the trusted sites on your local computer.

    This issue has not been resolved yet:

    • The tabs are only shown when I log on via the internal OCS pool. If I log on via my Edge Server the tabs are not shown.

     

     

    Thursday, September 20, 2007 11:46 AM
  •  ThomasW wrote:

    Got the content issue working. Add you sites to the trusted sites on your local computer.

    This issue has not been resolved yet:

    • The tabs are only shown when I log on via the internal OCS pool. If I log on via my Edge Server the tabs are not shown.

     

    Has anybody fixed that issue, that you can´t see the tabs via an Edge-Server? I also can´t see it, if my connections goes over an Edge.

    Monday, November 12, 2007 9:24 AM
  • Nope. Haven't found a solution yet. Anyone else?
    Monday, November 12, 2007 2:06 PM
  •  ThomasW wrote:

    Got the content issue working. Add you sites to the trusted sites on your local computer.

    This issue has not been resolved yet:

    • The tabs are only shown when I log on via the internal OCS pool. If I log on via my Edge Server the tabs are not shown.

     

     

     

    Do yo have urls to XML acccesible from outside?

    And do you have in XML file this one? <accessibility>both</accessibility>

    Wednesday, November 14, 2007 8:00 AM
  •  

    Yep, urls are accesible fromthe outside...

     

    I don't have the <accessibility>both</accessibility> tags.

     

    Will try that...

     

    Wednesday, November 14, 2007 8:54 AM
  • With the accessibility tag it works. Thanks for that :-)

    Wednesday, November 14, 2007 2:56 PM