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Win7 Ultimate x64 'Not genuine' RRS feed

  • Question

  • As of today my 15 months old Windows 7 Ultimate key seems to be no longer genuine. I bought the key in Dec 2009 from an online vendor who assured me it was a) genuine and b) indeed a retail key (as opposed to an OEM or upgrade key, so I'd have no hassles when switching PCs and migrating my windows from the old PC to the new one). Somewhat cautious I first checked the key in a virtual machine to make sure installation and activation worked - which they did at the time.

    Fast forward about one and half a year later, having killed the initial VM and installed Windows on my machine for real and today I wanted to download Virtual PC from the MS website which required a genuine Windows installation check. I downloaded the tool, ran it and presto: black background and non-genuine windows nags :(

    I ran MGADiag and the output is:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GQRBW-77QFK-H9HM8
    Windows Product Key Hash: Mt49q0H0iL2UyCwqzD9+4PMs+5o=
    Windows Product ID: 00426-066-0970397-86708
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {74E1F883-5151-4FBE-9884-A7F79064F242}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74E1F883-5151-4FBE-9884-A7F79064F242}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H9HM8</PKey><PID>00426-066-0970397-86708</PID><PIDType>5</PIDType><SID>S-1-5-21-2382933490-3184347042-3903303060</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GV457AA-ABD m9090.de</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.13  </Version><SMBIOSVersion major="2" minor="4"/><Date>20071024000000.000000+000</Date></BIOS><HWID>68B83607018400FA</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-066-097039-00-1031-7600.0000-0102010
    Installation ID: 018740053940207531443231275434032643534494715904354970
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: H9HM8
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 07.05.2011 13:15:20
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:7:2011 13:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAIAAAABAAEAAgABAAAAAQABAAEAln188+Rzh9GWbaqt2uiN7/UUQu/MMQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
     ACPI Table Name	OEMID Value	OEMTableID Value
     APIC			HPQOEM		SLIC-CPC
     FACP			HPQOEM		SLIC-CPC
     HPET			HPQOEM		SLIC-CPC
     MCFG			HPQOEM		SLIC-CPC
     OEMB			HPQOEM		SLIC-CPC
     GSCI			HPQOEM		SLIC-CPC
     SLIC			HPQOEM		SLIC-CPC
     SSDT			HPQOEM		SLIC-CPC
    
    
    


    So, what's wrong with my windows key? From the notification reason "0xC004F200 (non-genuine)" and the 'helpful' error on the website 'The product key used to activate Windows on your PC is already in use on another PC or has been blocked by Microsoft....' I gather something funny is going on here.
    Can this be caused by my previous installation of the key inside a VM (which I assume I could resolve with phone support) or did I get suckered and bought a 'less than genuine' key?
    • Edited by EmhMk2 Saturday, May 7, 2011 12:24 PM formatting: once more with feeling
    Saturday, May 7, 2011 12:05 PM

Answers

  • "EmhMk2" wrote in message news:a39b5153-62d8-4ae2-96df-1f95cc98d8f4...
    As of today my 15 months old Windows 7 Ultimate key seems to be no longer genuine. I bought the key in Dec 2009 from an online vendor who assured me it was a) genuine and b) indeed a retail key (as opposed to an OEM or upgrade key, so I'd have no hassles when switching PCs and migrating my windows from the old PC to the new one). Somewhat cautious I first checked the key in a virtual machine to make sure installation and activation worked - which they did at the time.

    Fast forward about one and half a year later, having killed the initial VM and installed Windows on my machine for real and today I wanted to download Virtual PC from the MS website which required a genuine Windows installation check. I downloaded the tool, ran it and presto: black background and non-genuine windows nags :(

    I ran MGADiag and the output is:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GQRBW-77QFK-H9HM8
    Windows Product Key Hash: Mt49q0H0iL2UyCwqzD9+4PMs+5o=
    Windows Product ID: 00426-066-0970397-86708
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    
    


    So, what's wrong with my windows key? From the notification reason "0xC004F200 (non-genuine)" and the 'helpful' error on the website 'The product key used to activate Windows on your PC is already in use on another PC or has been blocked by Microsoft....' I gather something funny is going on here.
    Can this be caused by my previous installation of the key inside a VM (which I assume I could resolve with phone support) or did I get suckered and bought a 'less than genuine' key?
    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .........
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by EmhMk2 Saturday, May 7, 2011 1:02 PM
    Saturday, May 7, 2011 12:33 PM
    Moderator

All replies

  • "EmhMk2" wrote in message news:a39b5153-62d8-4ae2-96df-1f95cc98d8f4...
    As of today my 15 months old Windows 7 Ultimate key seems to be no longer genuine. I bought the key in Dec 2009 from an online vendor who assured me it was a) genuine and b) indeed a retail key (as opposed to an OEM or upgrade key, so I'd have no hassles when switching PCs and migrating my windows from the old PC to the new one). Somewhat cautious I first checked the key in a virtual machine to make sure installation and activation worked - which they did at the time.

    Fast forward about one and half a year later, having killed the initial VM and installed Windows on my machine for real and today I wanted to download Virtual PC from the MS website which required a genuine Windows installation check. I downloaded the tool, ran it and presto: black background and non-genuine windows nags :(

    I ran MGADiag and the output is:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GQRBW-77QFK-H9HM8
    Windows Product Key Hash: Mt49q0H0iL2UyCwqzD9+4PMs+5o=
    Windows Product ID: 00426-066-0970397-86708
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    
    


    So, what's wrong with my windows key? From the notification reason "0xC004F200 (non-genuine)" and the 'helpful' error on the website 'The product key used to activate Windows on your PC is already in use on another PC or has been blocked by Microsoft....' I gather something funny is going on here.
    Can this be caused by my previous installation of the key inside a VM (which I assume I could resolve with phone support) or did I get suckered and bought a 'less than genuine' key?
    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .........
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by EmhMk2 Saturday, May 7, 2011 1:02 PM
    Saturday, May 7, 2011 12:33 PM
    Moderator
  • Thanks - that's what I was afraid of.

    Since the purchase occurred over a year ago, I'm not too confident on getting a refund, but of course I'll scream bloody murder at the seller. Maybe threatening him with reporting to MS and/or the authorities will do the trick. (I read the stickies at the top of this forum).

    A follow-up question:

    Is the "Get Genuine Online Kit" I'm offered to buy on the validation page transferable? (Meaning I could uninstall on machine A and reinstall on machine B)? If not, I might as well go with a systembuilder license (which are non transferable as well) since I'm intending to buy a new machine in the next few weeks.

    Saturday, May 7, 2011 12:48 PM
  • No.  It is like an OEM key.  That's why it is discounted.  It is a key that will help you out of a jam but that is all.  If it were an ordinary retail key we could all download a counterfeit copy of Windows, yell foul, and get a full license to Windows for $100 off.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, May 7, 2011 1:01 PM
    Answerer
  • "Cbarnhorst" wrote in message news:bac5ac56-6e85-4056-9ce6-bfae2a0d61aa...
    No.  It is like an OEM key.  That's why it is discounted.  It is a key that will help you out of a jam but that is all.  If it were an ordinary retail key we could all download a counterfeit copy of Windows, yell foul, and get a full license to Windows for $100 off.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    ...and in addition it's possible (at least in the UK) to source legitimate Retail packages for slightly less than the WGA Kit - all in all the WGA Kit really doesn't make too much economic sense.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 7, 2011 1:05 PM
    Moderator
  • Okay - I completely get that. The loophole would be pretty big otherwise. Everyone would just need to get a counterfeit license key to qualify for a full license at reduced prices.

    For myself I'll go with the system-builder license, since that's once again 7% cheaper than the get genuine kit but that avenue is only open to me since I had 'buy a new Z68 based PC' scheduled for the beginning of may ;)

    Saturday, May 7, 2011 1:10 PM
  • System Builder licenses are not transferrable.  Besides, the SB license is for installing the software on a computer for sale to a customer.  It forbids use of the software by the purchaser of the SB pack.  A Do-It-Yourselfer is not a System Builder under the terms of the SB license.  Please read the "product details" on the site where you are shopping.  The correct license for an end user to purchase is retail.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, May 7, 2011 1:18 PM
    Answerer
  • No problem, the purchasing entity will be my software development business, which will sell on the computer with it's preinstalled windows to myself as a person ;)

    Saturday, May 7, 2011 1:46 PM
  • "EmhMk2" wrote in message news:e634adab-fd8f-4101-a12c-9c11e48e9e4e...

    No problem, the purchasing entity will be my software development business, which will sell on the computer with it's preinstalled windows to myself as a person ;)


    If you're buying a new machine, it will probably come with a new copy of Windows in it anyhow - for a little extra you could get it upgraded to Ultimate (but do you really need Ultimate anyhow??) by the OEM.
    If you get a retail Key now, you could move that to the new machine, whether it already has a Windows installation or not. (you'd then need to revert back to the original OEM install on the current machine)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 7, 2011 2:50 PM
    Moderator
  • Buy Professional.  Much better support plan from Microsoft.  You get security patches through 2020.  These days it is just as easy to upgrade with Anytime Upgrade as it is to have the manufacturer do it.  Difference in cost is the same.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, May 7, 2011 3:36 PM
    Answerer
  • Nah, I'm going to build the system myself from components, so no preinstalled windows to upgrade.

    But from what I researched today, there's a third option available to me (aside from a WGA kit or SB/OEM license) which would offer at least a one time transfer.

    I have access to a Windows 7 Professional Retail license (currently unused), which I could upgrade to the Ultimate Edition (I need *both* business goodies as well as Multimedia stuff, thus the Ultimate version) through an extra Anytime upgrade.

    From the Win7 EULA:

    17. TRANSFER TO ANOTHER COMPUTER.
    a. Software Other than Windows Anytime Upgrade. You may transfer the software and install it on another computer for your use. That computer becomes the licensed computer. You may not do so to share this license between computers.
    b. Windows Anytime Upgrade Software. You may transfer the software and install it on another computer, but only if the license terms of the software you upgraded from allows you to do so. That computer becomes the licensed computer. You may not do so to share this license between computers.

    So, what's a *reputable* place that sells anytime upgrades? I'm rather disinclined to get burned twice

    Edit:

    Okay, found it in the MS store - it doesn't get any more genuine than that. :)

    Saturday, May 7, 2011 3:45 PM
  • You don't need Ultimate.  Windows 7 Professional includes everything in Home Premium (unlike Vista Business which did not include the multimedia stuff).  Microsoft saw their mistake with Vista Business and fixed it in Windows 7 so that each successive edition includes everything from the previous edition plus more.  Now it is possible to do in place upgrades from Home Premium to Pro (unlike with Vista).  The only thing you get with Ultimate is multilanguage support and Bitlocker and you lose five years support with Ultimate in the bargain.  Also, there are no Windows 7 Ultimate Extras. 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, May 7, 2011 3:54 PM
    Answerer
  • Addendum:

    Okay, the non US Microsoft stores really try to screw with people - prices for the WAU Win7 Professional -> Ultimate upgrades:

    Oh well, the pleasures of international markets and currency exchanges...

    Saturday, May 7, 2011 4:39 PM
  • So don't bother with Ultimate.  Who needs it?  You get the Media Center in Professional now anyway.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, May 7, 2011 4:57 PM
    Answerer
  • So don't bother with Ultimate.  Who needs it?
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Who indeed *g*
    Saturday, May 7, 2011 5:06 PM