Answered by:
Unauthorised change to Windows

Question
-
Hello,I've been getting the Unauthorised change mesage on a number of occasions,sometimes I can just turn it off and carry on,sometimes there's a black background and I have to re-boot,but windows will only restart if my internet connection is disabled.I have Tune-up Utilities version 2008,which has been on the PC for 2 years.I have Avast version 6.0.11.25
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-H8TM8-W2FQR-B6QX4
Windows Product Key Hash: uYs1PMjvWFhWmaEm6AMZ0ILTyxc=
Windows Product ID: 89583-OEM-7318943-53074
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {95BBB28C-58BD-4171-8566-2BE4C15F3B8A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.091208-0542
TTS Error: K:20110527230900636-M:20110605190506229-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95BBB28C-58BD-4171-8566-2BE4C15F3B8A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B6QX4</PKey><PID>89583-OEM-7318943-53074</PID><PIDType>3</PIDType><SID>S-1-5-21-1208560900-1926686707-147883878</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1602 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090327000000.000000+000</Date></BIOS><HWID>FF313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3A73139FFD11F34</Val><Hash>YxeVA1rjhBjNP/uwHisGgnYmplk=</Hash><Pid>81602-922-1600356-68816</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GEUQ3CGMNoCG1TyEDMkZg608vSaiNCXgvGsViis
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 032709 APIC1036
FACP 032709 FACP1036
HPET 032709 OEMHPET
MCFG 032709 OEMMCFG
OEMB 032709 OEMB1036
SSDT A M I POWERNOW
Sunday, June 5, 2011 7:49 PM
Answers
-
"elektranaut" wrote in message news:a39c69f5-9b0d-46a9-8035-a99c958cd90d...
Hello,I've been getting the Unauthorised change mesage on a number of occasions,sometimes I can just turn it off and carry on,sometimes there's a black background and I have to re-boot,but windows will only restart if my internet connection is disabled.I have Tune-up Utilities version 2008,which has been on the PC for 2 years.I have Avast version 6.0.11.25
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-H8TM8-W2FQR-B6QX4
Windows Product Key Hash: uYs1PMjvWFhWmaEm6AMZ0ILTyxc=
Windows Product ID: 89583-OEM-7318943-53074
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {95BBB28C-58BD-4171-8566-2BE4C15F3B8A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.091208-0542
TTS Error: K:20110527230900636-M:20110605190506229-
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401
The problem here is Avast.Please read the advice in the 'Note to Avast Users' sticky.....
http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Wednesday, June 8, 2011 9:40 PM
- Marked as answer by Darin Smith MS Thursday, June 9, 2011 8:15 PM
Sunday, June 5, 2011 7:55 PMModerator