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Customized Email Notifications Not Sent RRS feed

  • Question

  • We have a custom server-side event handler that sends customized project server emails when Assignments have been changed. The solution has been deployed to an environment but for some reason the customized emails are not being sent?

    Does anyone have any good troubleshooting steps?

    We checked the following:

    1. The DLL is gac'd
    2. DLL is the right version
    3. Server-side event handler has the right settings
    4. Event and Queue service timer jobs were re-started
    5. Email notification server settings are configured
    6. No errors in ULS or event viewer

    Anyone have any other ideas?

    Thanks!


    • Edited by Roland G29 Wednesday, June 11, 2014 10:33 PM
    Wednesday, June 11, 2014 10:33 PM

Answers

  • As it turns out the issue was that the event handler was registered in the wrong PWA instance.

    • Marked as answer by Roland G29 Wednesday, June 18, 2014 8:09 PM
    Wednesday, June 18, 2014 8:09 PM

All replies

  • Anyone run into this before?
    Monday, June 16, 2014 5:22 PM
  • As it turns out the issue was that the event handler was registered in the wrong PWA instance.

    • Marked as answer by Roland G29 Wednesday, June 18, 2014 8:09 PM
    Wednesday, June 18, 2014 8:09 PM