Streets & Trips 2013 Retail Download Install Problems RRS feed

  • Question

  • I also purchased the retail version and downloaded as directed and have  the same problem as member "CLEnFW". The install seemed to work but the program cannot be executed.  Control Panel verifies that software is installed (1.8GB) although the install program did not create a normal S&T ICON and the software cannot be loaded even by clicking on the executable file in the program files directory.

    ---Error message is:"A removable device or network share cannot be found, The DVD is not in the drive or the installation of this application is corrupt.  Make sure the drive you installed from is attached, the DVD is in the drive, your network is connected, or run Setup again from its original installed location. (5-40003-6)"

    I TOO installed/uninstalled the program multiple times.  Turned Norton virus protection and firewall and Windows Firewall off. Rebooted over and over. Nothing worked......DOES ANYONE KNOW WHAT IS GOING ON WITH THIS PROBLEM YET??

    Friday, August 10, 2012 11:37 PM