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    Validation Incomplete
    The validation service is unable to determine whether this copy of Windows Vista is genuine.

    I want the auto-update to work, and I DO NOT want all the 'validation' popups.


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c533
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-X9PJQ-PYF36-G8WGV
    Windows Product Key Hash: 3HCMZpnmIjPGHPPrR3Wncy9wTZ0=
    Windows Product ID: 89587-OEM-7332132-00125
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CF655921-5267-493D-B578-FB2FC12BF44A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CF655921-5267-493D-B578-FB2FC12BF44A}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G8WGV</PKey><PID>89587-OEM-7332132-00125</PID><PIDType>2</PIDType><SID>S-1-5-21-2452924065-440336673-1296561240</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5E3 Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1203   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080422000000.000000+000</Date></BIOS><HWID>16323507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Thursday, August 28, 2008 6:32 PM

Answers

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    Hello Question Man,

    Computers, that are built by large manufactures, that come with Vista Pre-Installed, (such as yours) come with two (2) Product Keys:

    1) OEM SLP: This key (only) comes pre-installed in Vista, when it comes from the Factory. This key is installed on all Vista computers from that manufacturer and is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home).

    2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. This key is unique to your computer and is a valid product key. This Key is a Backup for the OEM SLP key and should only be used if the OEM SLP key has stopped working (for whatever reason). The key must be manually activated, and you must Activate by Phone.

      Your Vista is currently using the OEM SLP key and since it appears to no longer be self-activating, the resolution to your issue is to change the product key to the COA SLP key (found of the Certificate of Authenticity (COA) sticker on the side or bottom of your computer).

      To change the product key,

    1) Click the Start button
    2) Right-click Computer and select Properties
    3) Scroll down to the bottom right of the window and click "Change Product Key"
    4) Follow the directions in the Change Product Key wizard. (do not close the Wizard till the end, even if it says the key is "invalid"
    5) Activate Vista using the Activate by Phone method.

    Thank you,
    Darin Smith
    WGA Forum Manager

    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Thursday, August 28, 2008 10:19 PM
    Thursday, August 28, 2008 10:19 PM

All replies

  • Question
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    0
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    Hello Question Man,

    Computers, that are built by large manufactures, that come with Vista Pre-Installed, (such as yours) come with two (2) Product Keys:

    1) OEM SLP: This key (only) comes pre-installed in Vista, when it comes from the Factory. This key is installed on all Vista computers from that manufacturer and is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home).

    2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. This key is unique to your computer and is a valid product key. This Key is a Backup for the OEM SLP key and should only be used if the OEM SLP key has stopped working (for whatever reason). The key must be manually activated, and you must Activate by Phone.

      Your Vista is currently using the OEM SLP key and since it appears to no longer be self-activating, the resolution to your issue is to change the product key to the COA SLP key (found of the Certificate of Authenticity (COA) sticker on the side or bottom of your computer).

      To change the product key,

    1) Click the Start button
    2) Right-click Computer and select Properties
    3) Scroll down to the bottom right of the window and click "Change Product Key"
    4) Follow the directions in the Change Product Key wizard. (do not close the Wizard till the end, even if it says the key is "invalid"
    5) Activate Vista using the Activate by Phone method.

    Thank you,
    Darin Smith
    WGA Forum Manager

    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Thursday, August 28, 2008 10:19 PM
    Thursday, August 28, 2008 10:19 PM
  • Question
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    1) Click the Start button
    2) Right-click Computer and select Properties

    Right klick on "Computer" does nothing.
    Left klick opens Computer, shows my drivers and folders.

    I do not know how to proceed
    Friday, August 29, 2008 3:43 PM
  • Question
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    Hi Question Man,

      Righ-cliking on Computer should cause a menu to appear and one of the optionsin in that menu should be "Properties".

      Righ-clicking is a basic function of windows so if you right-click on Computer and no menu appears then the problem is larger then a non-genuine issue. In which case I would suggest creating a Servise Request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance.

    Darin
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Friday, August 29, 2008 7:49 PM