Answered by:
Problem activating Windows 7 Enterprise

Question
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I cannot activate my x64 Windows 7 Enterprise (new install) from my MSDN subscription. I ran MGAdiag, and here are the results:
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85971
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {BA79A6EC-970E-4C10-8EB7-FCA52D12EF60}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7600.win7_gdr.101026-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BA79A6EC-970E-4C10-8EB7-FCA52D12EF60}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85971</PID><PIDType>1</PIDType><SID>S-1-5-21-435923643-2156129816-3705189632</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>RF243AA-ABA M7640n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.07</Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date></BIOS><HWID>1CB93607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7600.0000-1212011
Installation ID: 022160199642384655475702869884129941507636126810657002
Partial Product Key: HVTHH
License Status: Initial grace period
Time remaining: 35340 minute(s) (24 day(s))
Remaining Windows rearm count: 3
Trusted time: 5/7/2011 9:53:42 AM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:3:2011 18:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAgABAAAAAQABAAEAJJS2g8Je4jtIJFwmxKi0EIC6NhdcLybpOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC AWRDACPI
FACP HP-CPC AWRDACPI
SSDT HP-CPC POWERNOW
MCFG HP-CPC AWRDACPISaturday, May 7, 2011 4:01 PM
Answers
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"Paul Harker" wrote in message news:d2075921-c4e1-4cc2-9940-f62ae7ed439d...Ok. How do I do that? I have never heard of the Concierge before.
log in to your MSDN account - the Concierge is the 'point-of-contact' for all problems.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, May 9, 2011 10:15 PM
Saturday, May 7, 2011 5:12 PMModerator -
I believe the below is the number to the MSDN Concierge or they should be able to provide you with the Concierge number.
MSDN Subscription Support:
1-800-759-5474
Darin MS- Marked as answer by Darin Smith MS Monday, May 9, 2011 10:19 PM
Monday, May 9, 2011 10:17 PM
All replies
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"Paul Harker" wrote in message news:a4067cf7-893b-4b77-8f44-bfb2cc06c082...
I cannot activate my x64 Windows 7 Enterprise (new install) from my MSDN subscription. I ran MGAdiag, and here are the results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85971
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
Windows 7 Enterprise is a Volume-license-only product.Please contact your System Administrator for assistance.If you purchased this product retail, then you have been sold a counterfeit.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, May 7, 2011 4:12 PMModerator -
As I stated, this is from my MSDN subscription. There is no way this is a counterfit as I got the key from the MSDN site last week.Saturday, May 7, 2011 4:18 PM
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"Paul Harker" wrote in message news:cbb42297-4fc6-499c-9c9e-425984515e8f...As I stated, this is from my MSDN subscription. There is no way this is a counterfit as I got the key from the MSDN site last week.
MSDN Keys aren't usually KMS (but things may have changed since I was a member)I suggest that you contact the Concierge for assistance.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, May 7, 2011 4:32 PMModerator -
Ok. How do I do that? I have never heard of the Concierge before.Saturday, May 7, 2011 4:55 PM
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"Paul Harker" wrote in message news:d2075921-c4e1-4cc2-9940-f62ae7ed439d...Ok. How do I do that? I have never heard of the Concierge before.
log in to your MSDN account - the Concierge is the 'point-of-contact' for all problems.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, May 9, 2011 10:15 PM
Saturday, May 7, 2011 5:12 PMModerator -
I believe the below is the number to the MSDN Concierge or they should be able to provide you with the Concierge number.
MSDN Subscription Support:
1-800-759-5474
Darin MS- Marked as answer by Darin Smith MS Monday, May 9, 2011 10:19 PM
Monday, May 9, 2011 10:17 PM