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word 2002 activated, still 0x80180101 message RRS feed

  • Question

  • I always used the microsoft office site to update my word 2002 (part of works suite 2004). For about 1 or 2 weeks now this does not work anymore: The genuine/office-site says, my word needs activation ("Micerosoft Word 2002: Gultigkeitsprufung unvollstandig: Office muss aktiviert werden" [0x80180101] ), and word says, it is activated ("Dieses Produkt wurde bereits aktiviert"). I tried to solve the problem by deinstallation and reinstallation of my works / word2002 from the original dvd, but I got the same messages. Manual updates (download of patches/updates from the microsoft homepage) also do not word, because download of some updates also  requires activation....

    What can I do?

    Michael

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-8DR2H-RBCX6-9HR23
    Windows Product Key Hash: AhLZ50FiGIAYv8mzGPQYadOviJo=
    Windows Product ID: 76416-OEM-2111907-00117
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {C32454F5-E1E9-4345-A17E-579202399998}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programme\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C32454F5-E1E9-4345-A17E-579202399998}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HR23</PKey><PID>76416-OEM-2111907-00117</PID><PIDType>2</PIDType><SID>S-1-5-21-1960408961-1647877149-839522115</SID><SYSTEM><Manufacturer>Fujitsu Siemens</Manufacturer><Model>MS-7058</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080011 </Version><SMBIOSVersion major="2" minor="3"/><Date>20040915000000.000000+000</Date><SLPBIOS>FSC SYSTEM, FUJITSU SIEMENS, FUJITSU SIEMENS, FSC SYSTEM</SLPBIOS></BIOS><HWID>FA4A3A6F01844063</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Fujitsu Siemens Computers</name><model></model></SBID><OEM/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911B0407-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>2270EC57130612C</Val><Hash>UU9C1YAd2n5WExh0bk0Gvh54MXg=</Hash><Pid>54215-OEM-1694942-98006</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, August 18, 2007 3:50 PM

Answers

  •  

    Okay, I solved the problem: I deleted the office data.dat file. This forced a new activation of my word2002. Now everything seems to be okay. Took me nearly half a day to find out about this.
    Saturday, August 18, 2007 6:07 PM
  •  

    One question remaining: Why??

    Okay, now there are at least two new data.dat files (of same date and time) on my computer. Have they been there before? And why was it not possible to validate the newly installated works/word2002, which activated itself automatically? Yes, there was a new data.dat file after this automatic activation, but maybe only one instead of two or even more? Maybe Microsoft should post a warning message on the office update site, pointing out that a kind of "refresh" of the activation might be necessary now, even for a new, activated installation of word.

    m. j. l.
    Monday, August 20, 2007 7:52 AM

All replies

  •  

    Okay, I solved the problem: I deleted the office data.dat file. This forced a new activation of my word2002. Now everything seems to be okay. Took me nearly half a day to find out about this.
    Saturday, August 18, 2007 6:07 PM
  •  

    One question remaining: Why??

    Okay, now there are at least two new data.dat files (of same date and time) on my computer. Have they been there before? And why was it not possible to validate the newly installated works/word2002, which activated itself automatically? Yes, there was a new data.dat file after this automatic activation, but maybe only one instead of two or even more? Maybe Microsoft should post a warning message on the office update site, pointing out that a kind of "refresh" of the activation might be necessary now, even for a new, activated installation of word.

    m. j. l.
    Monday, August 20, 2007 7:52 AM