I always used the microsoft office site to update my word 2002 (part of works suite 2004). For about 1 or 2 weeks now this does not work anymore: The genuine/office-site says, my word needs activation ("Micerosoft Word 2002: Gultigkeitsprufung unvollstandig: Office muss aktiviert werden" [0x80180101] ), and word says, it is activated ("Dieses Produkt wurde bereits aktiviert"). I tried to solve the problem by deinstallation and reinstallation of my works / word2002 from the original dvd, but I got the same messages. Manual updates (download of patches/updates from the microsoft homepage) also do not word, because download of some updates also requires activation....
What can I do?
Michael
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-8DR2H-RBCX6-9HR23
Windows Product Key Hash: AhLZ50FiGIAYv8mzGPQYadOviJo=
Windows Product ID: 76416-OEM-2111907-00117
Windows Product ID Type: 2
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {C32454F5-E1E9-4345-A17E-579202399998}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Programme\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C32454F5-E1E9-4345-A17E-579202399998}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HR23</PKey><PID>76416-OEM-2111907-00117</PID><PIDType>2</PIDType><SID>S-1-5-21-1960408961-1647877149-839522115</SID><SYSTEM><Manufacturer>Fujitsu Siemens</Manufacturer><Model>MS-7058</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080011 </Version><SMBIOSVersion major="2" minor="3"/><Date>20040915000000.000000+000</Date><SLPBIOS>FSC SYSTEM, FUJITSU SIEMENS, FUJITSU SIEMENS, FSC SYSTEM</SLPBIOS></BIOS><HWID>FA4A3A6F01844063</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Fujitsu Siemens Computers</name><model></model></SBID><OEM/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911B0407-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>2270EC57130612C</Val><Hash>UU9C1YAd2n5WExh0bk0Gvh54MXg=</Hash><Pid>54215-OEM-1694942-98006</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults>
