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Emails sent from CRM. RRS feed

  • Question

  • Hi there we have built a utility that performs auto mailing to some of our customers based on certain criteria. The issue I am having is that when an email goes out to an address that is not valid and bounces back I do not know where it goes. I have checked all the mailboxes and areas that I would think it would go to.

     

    Does anyone know where bounced back emails go when sent from CRM?

     

    M

    Wednesday, February 6, 2008 3:12 PM

Answers

  • In the other thread with your question I already mentioned this is problem for rollup update 2,

    Thanks.

    Regards,
    Imran

    http://microsoftcrm3.blogspot.com

    Monday, February 11, 2008 2:36 PM
    Moderator

All replies

  • Dear Manx

     

    have u installed Email Router?if yes then the Bounced emails are Arrived at ur EmailRouter then are routed to the Email address that u mentioned in CrmRouter..take a look at that thing.

    Thursday, February 7, 2008 11:37 AM
  • Dear Manx,

     

    You can check it from your CRM Workflow Monitor...Not sure but I think It may give you this email as "PAUSED"...

     

    KhizerJ,

    CRM-Exchange Email Router doen't do such jobs. It just defines rule on mailboxes.

     

    Friday, February 8, 2008 6:10 AM
  •  

    Thanks for all your replies, I had previously checked everything out and found nothing there. I installed the CRM update rollup 2 on my crm server and that did the trick.

     

    Thanks Again

    Manx

    Monday, February 11, 2008 1:41 PM
  • In the other thread with your question I already mentioned this is problem for rollup update 2,

    Thanks.

    Regards,
    Imran

    http://microsoftcrm3.blogspot.com

    Monday, February 11, 2008 2:36 PM
    Moderator