Hi, My Office 2007 Enterprise version keep popping up that I don't have a genuine copy of Office 2007. I have an OEM version of Vista on the machine and purchased Office 2007 Enterprise version that can be used at home under a company program. I have the original DVD at home with the Product Key. It has operated fine for two years. I don't think I installed any new components recently. We did get Windows Home Server installed a few month back and soembody from the PC company put all the home PC's on the network server. I have included the e-mail trail with the original P.O. for the DVD at the bottom and I have included the report of the Dx tool. Both Vista and Office are French versions.
Hope somebody can help!
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-CGDHT-CW42X-4RVVG
Windows Product Key Hash: DU4Uq9UuZkn02G1WWoiq8UXZjzc=
Windows Product ID: 89580-OEM-7200813-79255
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010100.2.0.001
ID: {C5516EE9-CEEC-4078-9794-DBF6A9141203}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Enterprise 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C5516EE9-CEEC-4078-9794-DBF6A9141203}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4RVVG</PKey><PID>89580-OEM-7200813-79255</PID><PIDType>8</PIDType><SID>S-1-5-21-1345035137-4082086307-3507808826</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 9420</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061225000000.000000+000</Date></BIOS><HWID>B1323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>17F044CF984C586</Val><Hash>tmik33wFhLrQKQk+L2SEFzxdO2s=</Hash><Pid>89388-707-4038346-65841</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B001C482AC33ECE</Val><Hash>uo+Kf4zGRhpRqr/5VafyP2JTM+A=</Hash><Pid>81599-871-7571096-65122</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.0.6002.18005
Nom : Windows(TM) Vista, Ultimate edition
Description : Windows Operating System - Vista, OEM_COA_SLP channel
ID d’activation : f79b5e33-4a4e-451c-9e8a-55dcc9bdb89d
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 89580-00144-008-179255-02-1033-6002.0000-2752009
ID d’installation : 174582748520279074612900329670233405150876281786669364
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=43473
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=43474
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=43476
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=43475
Clé de produit partielle : 4RVVG
État de la licence : avec licence
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEAJJQiOzCNSK/qTgwSCL3y9NIMondQuqxWKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP INTEL CALISTGA
HPET INTEL CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
TCPA PTLTD CALISTGA
SLIC ACRSYS ACRPRDCT
APIC INTEL CALISTGA
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
E-Mail
====
Van: EMAIL REMOVED [mailto:EMAIL REMOVED]
Verzonden: Monday, 22 October 2007 08:50
Aan: Castien, Rob
Onderwerp: Case No: 1634869 (KMM8888541I17898L0KM)
Monsieur Robert Castien,
Nous accusons réception de votre message et vous en remercions.
Nous avons le plaisir de vous informer que votre produit a été expédié le 04.10.2007.
Cependant, nous vous informons que les produits en destination de la Hollande peuvent prendre 3 à 4 semaines avant d´être à destination.
Nous vous prions par conséquent de bien vouloir avoir encore un peu de patience.
Merci de votre compréhension.
Meilleures salutations
Bakary SOW
L' Equipe Microsoft Home Use Program
EMAIL REMOVED
Microsoft recommande aux utilisateurs ayant accès à l'Internet de mettre à jour leur logiciel Microsoft afin d'être protégé contre les virus et les violations de sécurité. Pour plus d'information à ce sujet, veuillez visiter la page Web suivante: http://www.Microsoft.com/protect
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Conservez cet e-mail dans vos archives.
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Commandé par : Home Use Program
Numéro de commande : 01130016380350
Date de commande : October 1, 2007
Référence produit:
Robert Castien
Verbindingsweg 9
7751BA Dalen
Netherlands
Informations client
Robert Castien
Verbindingsweg 9
7751BA Dalen
Netherlands
Confirmation de commande :
Référence produit: 76J-00009
Nom du produit : Office Enterprise 2007 Win32 French Direct DVD Home
Use Rights
Qté: 1
Prix unitaire : 27.97
Total articles: 27.97
Sous-total : 27.97
Total : 27.97 EUR (EUR = Euro)
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Microsoft
