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Microsoft Project 2003 Validation Issue RRS feed

  • Question

  • I purchased Microsoft Project Professional 2003 from a vendor.

     

    This is a genuine Microsoft product. I installed it on a XP Professional platform on my old computer. After I bought a newer computer I re-installed Project. Everything worked fine and I had passed Microsoft validation several times. On downloading the newest version of the validation script I get a "product key" error on validation.

     

    Following is the Microsoft Genuine Advantage log for windows:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-YCFC7-4P6RP-H8YF8
    Windows Product Key Hash: 5sr/wcSKutq5drDCSn1DxhGnpLw=
    Windows Product ID: 76487-OEM-2211906-00111
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 684fc0a3-97cd-4fb8-a1f6-8c2aaab2ac1a
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 3E121E02-409-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>684fc0a3-97cd-4fb8-a1f6-8c2aaab2ac1a</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-H8YF8</PKey><PID>76487-OEM-2211906-00111</PID><PIDType>2</PIDType><SID>S-1-5-21-3988130383-1426155800-3949225768</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TECRA M5</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20060824000000.000000+000</Date><SLPBIOS>TOSHIBA</SLPBIOS></BIOS><HWID>EB483607018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>TOSHIBA</name><model>TECRA M5</model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55389</Pid><PidType>14</PidType></Product><Product GUID="{91A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>B4B3B20FBBE972C</Val><Hash>yHxqlFkGk7JKxM2KwCL6O57Q/cc=</Hash><Pid>70172-OEM-5591895-19308</Pid><PidType>6</PidType></Product><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>1A833F19BE0C71C</Val><Hash>TEagsJg9ROBji8u/EHkIhsD+n5E=</Hash><Pid>70160-OEM-5691025-17077</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, April 29, 2007 6:19 PM

Answers

  • Macbig,

    Please post your issue in the Office Genuine Advantage section:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25

    Monday, April 30, 2007 2:23 AM
  • Moving post to the Office Validation forum

     

    Darin

    Tuesday, May 1, 2007 7:09 PM
  • Macbig,

     

    Thank you for posting your diagnostic information and posting on the thread. Diagnostic results help our team find resolutions. I have extracted a portion of your diagnostic results to review with you.

     

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft

     

         I am sorry to hear about the problem your currently experiencing. I can see right away what the issue is with Microsoft Office Project Professional  and why it is not passing validation.  Unfortunately, the product key used to install Microsoft Office Project Professional  is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder. Please uninstall ASAP prior any complications occur. Non-genuine software can cause problems with your computer system.  As a rule, VL editions of either an Operating System, Office Suite and/or Office Stand Alone packages should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and version of MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
    This is why you were seeing the "Software Counterfeiting" messages on your computer, because the current installation of Office XP Pro is an unauthorized installation.

     

    As a customer there are options available to you for a resolution.  First, if this comes as a total surprise to you, please go back to where you purchased Office and let them know it is a counterfeit copy and demand they immediately reimburse you and/or provide a Genuine Copy which was originally paid for. Print a copy of the diagnostic report so you may show them proof for the 114 Blocked VLK statuses.  In any case, please uninstall the non-genuine installation of Office to alleviate any complications which may arise from the non-genuine status of your Office.  Second, if you purchased this copy of Office from a reseller or retailer, you are a victim and should report this piracy to Microsoft. Microsoft legal will follow up on all leads provided. Reporting piracy to Microsoft will help alleviate others in becoming victims such as yourself. You may be eligible for a complimentary replacement copy if you were sold a high quality counterfeit copy of Office.  For details on the ways to “Get Genuine”, see the web page that outlined your validation failure details or http://www.microsoft.com/genuine/. It will provide all of the possible steps which you can take.
    Good news your Windows installation did pass validation and is genuine, so that's great news. Again I am sorry to hear about your situation. In turn I hope the information will help you with getting a resolution. Please don't hesitate re-posting if you need further assistance.


    Thank you
    Stephen Holm
    OGA Forum Manager

    Tuesday, May 1, 2007 8:29 PM

All replies

  • Macbig,

    Please post your issue in the Office Genuine Advantage section:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25

    Monday, April 30, 2007 2:23 AM
  • Moving post to the Office Validation forum

     

    Darin

    Tuesday, May 1, 2007 7:09 PM
  • Macbig,

     

    Thank you for posting your diagnostic information and posting on the thread. Diagnostic results help our team find resolutions. I have extracted a portion of your diagnostic results to review with you.

     

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft

     

         I am sorry to hear about the problem your currently experiencing. I can see right away what the issue is with Microsoft Office Project Professional  and why it is not passing validation.  Unfortunately, the product key used to install Microsoft Office Project Professional  is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder. Please uninstall ASAP prior any complications occur. Non-genuine software can cause problems with your computer system.  As a rule, VL editions of either an Operating System, Office Suite and/or Office Stand Alone packages should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and version of MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
    This is why you were seeing the "Software Counterfeiting" messages on your computer, because the current installation of Office XP Pro is an unauthorized installation.

     

    As a customer there are options available to you for a resolution.  First, if this comes as a total surprise to you, please go back to where you purchased Office and let them know it is a counterfeit copy and demand they immediately reimburse you and/or provide a Genuine Copy which was originally paid for. Print a copy of the diagnostic report so you may show them proof for the 114 Blocked VLK statuses.  In any case, please uninstall the non-genuine installation of Office to alleviate any complications which may arise from the non-genuine status of your Office.  Second, if you purchased this copy of Office from a reseller or retailer, you are a victim and should report this piracy to Microsoft. Microsoft legal will follow up on all leads provided. Reporting piracy to Microsoft will help alleviate others in becoming victims such as yourself. You may be eligible for a complimentary replacement copy if you were sold a high quality counterfeit copy of Office.  For details on the ways to “Get Genuine”, see the web page that outlined your validation failure details or http://www.microsoft.com/genuine/. It will provide all of the possible steps which you can take.
    Good news your Windows installation did pass validation and is genuine, so that's great news. Again I am sorry to hear about your situation. In turn I hope the information will help you with getting a resolution. Please don't hesitate re-posting if you need further assistance.


    Thank you
    Stephen Holm
    OGA Forum Manager

    Tuesday, May 1, 2007 8:29 PM