Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
retrieve CRM Audit history RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi

    I have an issue here where we have audit enabled on Case entity in CRM but for some reason it gets disabled by one of the user and now i have started this back. But i need to know is there any way i can still check the history what happend to those records since it gets disabled?I am using CRM 2011 on-premises.

    Thanks


    Fayz

    Wednesday, July 18, 2012 8:41 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Fayz,

    Presumably you are talking about someone 'un-checking' the 'Start Auditing' option, or the 'Auditing' checkbox on the entity customisation information?

    If so, unfortunately, CRM will not have stored any audit information. The only information you have will be the 'Modified On' and 'Modified By' fields.

    Scott

    Scott Durow
    Read my blog: www.develop1.net/public
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Wednesday, July 18, 2012 11:28 AM
    Answerer

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Fayz,

    Presumably you are talking about someone 'un-checking' the 'Start Auditing' option, or the 'Auditing' checkbox on the entity customisation information?

    If so, unfortunately, CRM will not have stored any audit information. The only information you have will be the 'Modified On' and 'Modified By' fields.

    Scott

    Scott Durow
    Read my blog: www.develop1.net/public
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Wednesday, July 18, 2012 11:28 AM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks scott!

    Your understanding to the question is correct, are you sure there is no other way around?

    Thanks

    Wednesday, July 18, 2012 3:13 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Fayz,

    The Crm audit functionality doesn't store any changed values when turned off. The only option you have is to restore backups to a copy and compare records.

    hth,

    Scott

    Scott Durow
    Read my blog: www.develop1.net/public
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Wednesday, July 18, 2012 5:35 PM
    Answerer