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windows 7, office 2007 downloaded with a backup disc. need to redownload but lost the product key, info provided, doesn't help. RRS feed

  • Question

  • called ph# 1800-microsoft as stated in one of the activattion solutions but wrong #. I can't get to activation wizard" so get a valid phone number. Right now, I'm down to 13 activations left. Please assist me?  The backup I received came in a double jacket with 2 cds.  I thought the product key label was in the jacket but now that I need the redownload, I see that it isn't the product key, it just says "packaging contains genuine Microsoft software".  I cannot find my email.

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9T6HW-39QGH-W4QFV
    Windows Product Key Hash: 9F2M4q+mjVDTqZbEE4UppIoLFec=
    Windows Product ID: 00426-967-1643284-85680
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {17D65CD4-166D-4B33-B441-47894900E7F0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{17D65CD4-166D-4B33-B441-47894900E7F0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W4QFV</PKey><PID>00426-967-1643284-85680</PID><PIDType>5</PIDType><SID>S-1-5-21-3596259055-2780834266-1111680249</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>KM266-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>AM37316</Version><SMBIOSVersion major="2" minor="3"/><Date>20030625000000.000000+000</Date></BIOS><HWID>D8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>396CC7A3D88CDF3</Val><Hash>gCf8xPSJplFZkVAmtYYbSZ1yktw=</Hash><Pid>70145-761-4098815-57281</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-967-164328-01-1033-7600.0000-1882010
    Installation ID: 006925026890128995145310646754626050232714810350163542
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W4QFV
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 7/13/2010 5:06:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:8:2010 01:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAMAAgABAAEAAAACAAAAAgABAAEA+l6e/UoVLX5KFqDVTrleekzDlvi9ICYN8vmAqw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   KM266   AWRDACPI
      FACP   KM266   AWRDACPI

     

    • Edited by eml Tuesday, July 13, 2010 9:08 PM
    Sunday, July 11, 2010 2:59 PM

Answers

  • Hello eml,

    Here is a snippet of your mgadiag rpeort:

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Your installation of Office Professional 2003 is reporting as a Genuine retail installation, so no worries there.

    Yor first post had something about having Office 2007 installed but it installed as a Trial because you did not have your product key handy, and you only had 13 program starts left before the Trial would expire.

    You did order the backup discs when you purchased Office 2007, but the double-jacket folder does not have the product key for Office on it.

    If you purchased from the Microsoft store, please visit there and log onto your account :  http://store.microsoft.com/home.aspx

    If you purchased from the Windows Marketplace, then you should have received many emails alerting you to the fact that the Windows Marketplace was shutting down and that you needed to save your product keys.

    When you make an online purchase of software from Microsoft, it is essential to save your product keys in a safe place.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 14, 2010 1:53 AM

All replies

  • Hello eml,

    Can you do this:  In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, July 12, 2010 12:39 AM
  • oops pasted it in the wrong section...my space... here's the diasnostic report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9T6HW-39QGH-W4QFV
    Windows Product Key Hash: 9F2M4q+mjVDTqZbEE4UppIoLFec=
    Windows Product ID: 00426-967-1643284-85680
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {17D65CD4-166D-4B33-B441-47894900E7F0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{17D65CD4-166D-4B33-B441-47894900E7F0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W4QFV</PKey><PID>00426-967-1643284-85680</PID><PIDType>5</PIDType><SID>S-1-5-21-3596259055-2780834266-1111680249</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>KM266-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>AM37316</Version><SMBIOSVersion major="2" minor="3"/><Date>20030625000000.000000+000</Date></BIOS><HWID>D8B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>396CC7A3D88CDF3</Val><Hash>gCf8xPSJplFZkVAmtYYbSZ1yktw=</Hash><Pid>70145-761-4098815-57281</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-967-164328-01-1033-7600.0000-1882010
    Installation ID: 006925026890128995145310646754626050232714810350163542
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W4QFV
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 7/13/2010 5:06:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:8:2010 01:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAMAAgABAAEAAAACAAAAAgABAAEA+l6e/UoVLX5KFqDVTrleekzDlvi9ICYN8vmAqw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   KM266   AWRDACPI
      FACP   KM266   AWRDACPI

     

     

    Tuesday, July 13, 2010 9:26 PM
  • Hello eml,

    Here is a snippet of your mgadiag rpeort:

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Your installation of Office Professional 2003 is reporting as a Genuine retail installation, so no worries there.

    Yor first post had something about having Office 2007 installed but it installed as a Trial because you did not have your product key handy, and you only had 13 program starts left before the Trial would expire.

    You did order the backup discs when you purchased Office 2007, but the double-jacket folder does not have the product key for Office on it.

    If you purchased from the Microsoft store, please visit there and log onto your account :  http://store.microsoft.com/home.aspx

    If you purchased from the Windows Marketplace, then you should have received many emails alerting you to the fact that the Windows Marketplace was shutting down and that you needed to save your product keys.

    When you make an online purchase of software from Microsoft, it is essential to save your product keys in a safe place.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 14, 2010 1:53 AM
  • I have a laptop that I might have had the office 2007 installed.  Could you kindly check this?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-3D8R4-CJHMG-74GFQ
    Windows Product Key Hash: T9ANnqKLtnrcL+YLck35UYBjL5Q=
    Windows Product ID: 00426-967-1642206-85596
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {89BEF79D-73D4-4B93-90C8-084ADCF43081}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{89BEF79D-73D4-4B93-90C8-084ADCF43081}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-74GFQ</PKey><PID>00426-967-1642206-85596</PID><PIDType>5</PIDType><SID>S-1-5-21-1026218375-1519506364-1839617643</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Qosmio G45</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 2.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20071213000000.000000+000</Date></BIOS><HWID>40BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A0053   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-967-164220-01-1033-7600.0000-1712010
    Installation ID: 005396095126638134415271211775479626240532720486090821
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 74GFQ
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 7/14/2010 8:55:48 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:20:2010 21:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqhQzVA3mn62XkaDBgymkc5XBtJC1GS3ELtGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSHIB  A0053  
      FACP   TOSHIB  A0053  
      DBGP   TOSHIB  A0053  
      HPET   TOSHIB  A0053  
      BOOT   TOSHIB  A0053  
      MCFG   TOSHIB  A0053  
      SSDT   TOSHIB  A0053  
      SLIC   TOSHIB  A0053  
      OSFR   TOSHIB  A0053  
      SSDT   TOSHIB  A0053  


    Mahalo and aloha for your time.

    Thursday, July 15, 2010 1:05 AM
  • Hello eml,

    This Toshiba Qosimo laptop computer has a Trial installation of Office Professional 2007 on it:

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    The Office Status:  102 means it is a Trial.  It's very very common for laptop manufacturers to install a Trial of Office onto their computers.

    Do you remember if you purchased Office from the Windows Marketplace or from the Microsoft (Online) Store?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 15, 2010 1:47 AM
  • I've been raking my brain to remember. I don't believe I bought it thru the Windows Marketplace or from the Microsoft (Online) Store.  I think I bought it from Buy.Com because it was the most economical :)  I don't remember the date.  I have to check my bank statements and see if I can at least locate where I bought it from and go from there. 

    Thanx again for your time, I'll keeping checking and get back with you.

    Thursday, July 15, 2010 3:42 AM
  • Hello eml,

    As a regular consumer, the only legitimate source for an electronically-distributed Microsoft product (IOW, you bought the product online, you were emailed a product key, you were given a link to immediately download the product, and you paid $10-15 extra to have the discs sent to you as backups) is Microsoft itself thru its digital distribution partner Digital River.

    Any other retail source for electronically-distributed Microsoft products is not an official source and is very, very likely distributing counterfeit or nongenuine software.

    Retail Full Packed Product has the product key inside the nice pretty retail box, printed on a yellow-orange Proof Of License label.

    OEM product comes in a plain white cardboard CD jacket, and has the product's Certificate of Authenticity (CoA) affixed to the cardboard jacket, and the product key is printed right on the CoA.  Looks a lot like this:  http://cheap4u.co.uk/images/uploads/office2007oem_2.jpg


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 15, 2010 4:01 AM