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I want the same functionality of ribbon button on queue entity on the dashboard in crm RRS feed

  • Question

  • I have one dashboard which contains the queue sub grid. If you go to the Queue entity and select any record,you will see the Release Ribbon button. Is there any way that i can put the same button on dashboard when i select any queue item in subgrid of dashboard.
    Monday, July 14, 2014 11:11 AM

All replies

  • Per default no.. Dashboards will not contain buttons.

    But.. you can utilize the iframe functionality on dashboards instead of using lists.

    Find the correct URL for the view you want. You can find this by utilizing the build in IE developer functionality.

    Then iframe that URL on the dasboard.


    Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

    • Proposed as answer by RuneDaub Monday, July 14, 2014 11:13 AM
    Monday, July 14, 2014 11:13 AM
  • Hi RuneDaub,

    Not sure what do you mean to say. It would be great if you can give me more detail.

    Monday, July 14, 2014 11:19 AM
  • Every part of the system is made of alot of URL's. (webpages).

    You can find the specific webpage for the queue subgrid that you want to display in dashboard. This is what you need the IE developer tool for.

    Then when you know the URL, you can insert that URL as an Iframe on the dashboards.

    If you dont know the IE developer tool, and if you dont know how CRM is build up framewise, contact a CRM developer, he should be able to assist you. Its a long guide on how to, and there will be some trial and error for you to accomplish it.


    Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

    Monday, July 14, 2014 11:24 AM
  • Thanks.

    I got it now but when i insert the IFrame with URL. I am getting below error.

    JavaScript required

    JavaScript is required. This web browser does not support JavaScript or JavaScript in this web browser is not enabled.

    To find out if your web browser supports JavaScript or to enable JavaScript, see web browser help.

    Monday, July 14, 2014 11:26 AM
  • If I am not mistaken this is a cross-frame script error.. in the iframe setup just uncheck the button called "Restrict cross-frame scripting, where supported".

    Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

    Monday, July 14, 2014 11:32 AM
  • I have resolved the above issue by putting iframe in dashboard but i cant see ribbon button in iframe.
    Monday, July 14, 2014 11:34 AM
  • Then you defined the wrong URL I believe.

    Again.. I havent tried it, but it should work if you just get the correct URL.


    Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

    Monday, July 14, 2014 11:36 AM
  • can you please just paste your URL here. so i can check. My URL is something like this.

    CRMServer/main.aspx?etc=2029&pagetype=ENTITYLIST&viewid=%7b40D7A75D-380B-E411-80C8-00155D634605%7d&viewtype=1039#128509997

    Just for your information. I am using CRM 2013

    It is working but i cant see the Ribbon button. Data view is there


    • Edited by Kartik35 Monday, July 14, 2014 11:44 AM
    Monday, July 14, 2014 11:41 AM