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bonus pack failed RRS feed

  • Question

  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-3V4FT-CH4M3-2YKJY
    Windows Product Key Hash: ytRd/AZBMXIAvs6XlRT9/SvOsTI=
    Windows Product ID: 89587-006-7464851-71676
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2F90FC37-ED7F-4A82-9CEE-8E07C79FF1AA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2F90FC37-ED7F-4A82-9CEE-8E07C79FF1AA}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2YKJY</PKey><PID>89587-006-7464851-71676</PID><PIDType>5</PIDType><SID>S-1-5-21-3772916399-3129543961-1240265156</SID><SYSTEM><Manufacturer>System Manufacter</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070622000000.000000+000</Date></BIOS><HWID>DA303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Wednesday, November 21, 2007 7:14 PM

Answers

  • Dear Monilove70,
     
    Thank you for your interest in the Buy Local program. Your diagnostic report indicates that you are running a Retail version of Microsoft Windows:

     Windows License Type: Retail

    Retail versions are not eligible for this offer. However, this license type also appears if you purchased your machine from a participating System Builder (www.localpcbuilder.com/eligible), but have not yet activated your copy of Windows. Please try the following steps:

    1.       Right click on your "My Computer" / "Computer" icon and select properties.

    1. Scroll down to the last header, which should be "Windows activation".
    2. If Windows has not yet been activated, do so now.
    3. Try redeeming the offer again.

    Please let me know if you have any additional questions or comments.

    Thank you,
    Beth

    Monday, November 26, 2007 5:46 PM