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Quicken file "Invalid or corrupted," how to recover? RRS feed

  • Question

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    My Quicken Rental Property Manager program crashed this morning, and one of the files won't open, I get the message: "the file you wish to open is invalid or corrupted" There's lot on One Care about how to backup, but nothing about how to access the last backed-up copy of a program. How do I recover its last iteration from Backup? Tried the Help and FAQs processes with no success.
    Friday, March 28, 2008 1:19 PM

Answers

  • The first thing I'd advise is to check if Quicken is making a backup copy of your data file and where that is being written to. Most financial software does this, so you can recover the last backup in case the current file is corrupted.

    If you need to restore the file from the OneCare backup,

    open OneCare.

     

    In Instant Help - http://help.live.com/help.aspx?project=onecarev2&mkt=en-us

    I typed "restore files" and was presented with a help topic that details how to restore files:

     

    Restore files from a backup

    If your computer goes through a hardware failure or if some of your files are deleted from your computer and you've backed up your files, you can restore the files to your computer from a previous backup. If you're using a hub PC, you can restore backup files from any computer in your OneCare circle. You can choose which files to restore and which backup to restore the files from.

    To restore all files from a backup:
    1. Open Windows Live OneCare.
    2. In the main OneCare window, in the Backup and Restore area, click Restore files.
    3. Click Restore files from a local backup.
    4. Click Express Restore.
    5. Click Restore files.
    6. Click Finish.
    To select specific files to restore or to select a specific backup to restore from:
    1. Open OneCare.
    2. In the main OneCare window, in the Backup and Restore area, click Restore files.
    3. Click Restore files from a local backup.
    4. Click Custom Restore.
    5. To restore files from the most recent backup of your computer, click Restore files from the current backup on this computer.

    –or–

    Restore files that were backed up from another computer.

    1. Click Restore files from backup of another machine.
    2. Click the backup that you want to restore files from.

    –or–

    Restore files from an earlier backup.

    1. Click Restore files from an earlier backup or a backup from another computer.
    2. Click the location of the backup device, and then click Next.
    3. Click the backup that you want to restore files from.

    6. To restore all files that are no longer on your computer, click Restore all missing files.

    or–

    Restore specific types of files.

    1. Click Restore files by file type.
    2. Next to the types of files that you want to restore, select the check boxes, and then click Next.
    3. Next to the files that you want to restore, select the check boxes, and then click Next.
    4. Decide whether you want to restore files that have the same name as files that are already stored on your computer, click the appropriate option, and then click Next.

    –or–

    Select the files that you want to restore.

    1. Click Search for files to restore.
    2. In the search box, type all or part of the name of the file that you want to restore, and then click Next.
    3. Next to the files that you want to restore, select the check boxes, and then click Next.
    4. Decide whether you want to restore files that have the same name as files that are already stored on your computer, click the appropriate option, and then click Next.

    7. Click Restore files.

    8. Click Finish.

    Note: If OneCare detects that there are no appropriate files to restore, you won't receive the Restore files option.

     

    -steve

    Friday, March 28, 2008 3:26 PM
    Moderator