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Office Genuine Advantage - Missing Active X? RRS feed

  • Question

  • I received the following error when filling out an online report due to having obtained a non-geuine copy of Office 2007 Pro from an online reseller:
     
    "Your machine is unable to run the components required to complete the ordering process for the Office Genuine Advantage Kit. It appears that the ActiveX control cannot run properly on your machine."

    I made sure all of the ActiveX controls were enabled and I even ran the Microsoft Diagnostics utility online to make sure it all passed, but I still receive this error.  I really want to complete this process so I obtain a legitimate copy from Microsoft.  What should I do?
    Tuesday, February 23, 2010 3:41 PM

Answers