Hotmail downloads in at least three bracket sections - Hotmail In-Junk, etc. and user folders -Sort By - & the message copy. I know that the overall receipt can be changed by % shrink to fit a printout. However, most often I get a print with multiple sections and type overlapping. This is also true when even the body of the message is highlighted, copied and attempted to paste in Word or Publisher pages. I never encountered any of this problem until Hotmail and Windows Live came on the scene. Likewise, I do not like the fact that I have been unable to make a selection font choice and size as was easily the case in former Outlook Express.