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Navigation Bar Frozen with Chrome and sometimes with IE(Doesn't move) RRS feed

  • Question

  • Hi All,
    We are facing an issue with MS CRM 2013. We have more than 50 entities in a custom section in the site map. Sometimes we can't access all of them using the new interface of 2013. The arrow gets disabled after some clicks and it does not allow us to scroll further more. Mouse wheel also does not seem to respond to it. This only happens on IE and Chrome, but is random. Sometimes it works fine. But always works well in firefox. Any help would be greatly appreciated. 

    P.S. : Cleaning the cache did not help

    Thanks

    Wednesday, December 11, 2013 12:41 AM

All replies

  • Intermittent issues are always the most difficult to troubleshoot because they are not reproducible on demand so they can't be easily traced.  The issue could be related to many things: JavaScript, customization, user machine configuration, et.  You can try fiddler and see if you can reproduce the issue and then see if fiddler provides any insight.

    Regards, Donna

    Saturday, December 14, 2013 5:29 PM