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My OneCare firewall won't let me receive incoming email. Outgoing is fine. When I disable the firewall, everything is fine. How do I configure the firewall so I don't have to disable it and still get all my email?

Thursday, November 27, 2008 2:25 AM

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OneCare does not block email. This is most likely due to other security software that performed email scanning still being on the PC or not having been completely removed. Symantec/Norton products are notorious for this problem. You should run their removal tool -

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

If you are unable to resolve the problem, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Sunday, November 30, 2008 7:29 PM

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