Users complaining SSL VPN issues for CRM 2013 - Recommended Browser Settings for CRM 2013- RRS feed

  • Question

  • Can any one suggest what are the Recommended Browser Settings for CRM 2013 to go through SSL-VPN protocols.

    Thank you,


    Wednesday, March 2, 2016 3:44 PM


  • Workarounds to the issue

    You can do this by selecting Tools > Compatibility View Settings and then adding “dynamics.com” to your compatible viewed sites.

     If above settings can’t resolve your probem, please do following settings for your browser.

    Recommended Browser Settings

    from http://www.powerobjects.com/blog/2008/08/25/recommended-browser-settings/

    1. -

    -       Version 7.0 Is Available for Download  Here

    -       Please Note: Mozilla Firefox is not officially supported by Microsoft. However, a plug in is available which enables its usage:  Power Objects Blog

    1. -

    Open Internet Explorer -       Select Tools > Internet Options  from the Pull-down menu-

    Click the Security Tab on the displayed form

    -       Click The Local Intranet Zone Icon, then Click the Sites Button

    -       In the Local Intranet Form, Click Advanced

    -       Now We Must Add the URL to Our List of Intranet Sites. Type the URL of your CRM site [ask your CRM administrator if unsure] into the Text Box with the Label ‘Add This Website to the Zone.’ Be sure to click Add after typing the site name, then click Close

    - Also, uncheck the “protected mode” check box in the security tab.

    -       After Adding the Site to the Local Intranet Zone and clicking close, we should still be looking at the Internet Options Form. Click the Advanced Tab



    –       A list of Advanced Settings Will Be Displayed. Scroll down Until we Find the Security Heading

    –       Configure the Highlighted Checkboxes exactly as they appear below. Ensure the TWO HIGHLIGHTED FIELDS ARE UNCHECKED. Click OK when finished. [Do Not Save Encrypted Pages To Disk and Empty Temporary Internet Files folder when browser is closed]

    –       Within the Internet Options Form, Click the Privacy Tabhttp://i59.photobucket.com/albums/g295/grdo0301/security2.jpg

    –       Under the Pop-up Blocker heading, click the Settings Button

    –       Type the URL of your CRM site [if unsure ask your CRM Administrator] into the ‘Address of Website to Allow’ Text Box, then Click Add. The address will be added to the list of allowed sites after clicking add. Click Close after verifying the address has been added to the list

    Thanks, - Israel Pradeep, - Software Engineer & PMP & B.I - Entrepreneur. - I am glad I could help!!! - If this post answers your question, please click “Mark as Answer” on the post and “Mark as Helpful”. For More Information, please feel free to visit our website- http://xrmxtensibles.wordpress.com/

    • Marked as answer by KumarXRM Wednesday, March 2, 2016 6:33 PM
    Wednesday, March 2, 2016 6:32 PM