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My Windows XP Product Key Doesn't Work.... RRS feed

  • Question

  • My really old Dell Latitude X300 was so infected w/ viruses, that combofix would freeze the whole computer when I ran it...  So after I found a Windows XP installation CD, I reinstalled windows.  I had previously tried to activate windows w/ the product key I found on the sticker that sealed the paper case the CD was in, but Windows wouldn't take it....  So here I am now, googling stuff I could try etc.  I tried looking up cracks, and keys, and etc, because Windows wouldn't take my product key.  I downloaded programs that would tell me what key it was (just to double check) and it was the original product key etc...  I looked at other forums and tried using the MGA Diag but it couldn't resolve it...

     

    Log for MGA Diag;

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RVF66-GP7VM-8CFT3
    Windows Product Key Hash: tJB30tZY737ZFJYewUg2SpzsCb0=
    Windows Product ID: 76487-OEM-2211906-00825
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {4FCF16C4-37B9-4DE7-8CC4-3F828B8D4A2E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: N/A, hr = 0x80004005
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: Not Activated

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: Yes
    Version: 1.9.42.0
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: N/A, hr = 0x80004005
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4FCF16C4-37B9-4DE7-8CC4-3F828B8D4A2E}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8CFT3</PKey><PID>76487-OEM-2211906-00825</PID><PIDType>2</PIDType><SID>S-1-5-21-1390067357-1202660629-854245398</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude X300</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>A04  </Version><SMBIOSVersion major="2" minor="3"/><Date>20031120000000.000000+000</Date><SLPBIOS>powerspec,WinBook</SLPBIOS></BIOS><HWID>F2BC0E00018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Micro Electronics, Inc</name><model>PowerSpec</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.42.0"/><File Name="WgaLogon.dll" Version="1.9.42.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 12BE9:Dell Inc|12BE9:Microsoft Corporation
    Marker string from OEMBIOS.DAT: powerspec,WinBook

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, August 5, 2011 7:22 PM

Answers

All replies

  • It appears you installed a copy of Windows XP ProfessionalIs your product key for Windows XP Professional?  If not, you need to obtain the correct installation disc.  Please see: How to order Dell Backup Discs.
    Carey Frisch
    Friday, August 5, 2011 7:29 PM
    Moderator
  • I'm pretty sure it was.  I mean, the installation CD was in a paper case, and there was a sticker w/ the product key sealing the paper case.... So yup, pretty sure.
    Friday, August 5, 2011 7:41 PM
  • Most consumer versions of a Dell Latitude X300 shipped with Windows XP Home Edition.  That's why it is crucial to know if you have the correct edition product key.  In other words, if you have a Windows XP Home Edition product key (it will say so on the COA label that is affixed to the bottom of the Dell laptop), it will not work with a Windows XP Professional edition installation which is what you installed.
    Carey Frisch
    Friday, August 5, 2011 8:16 PM
    Moderator
  • So if I happened to install Windows XP Pro, It would not work w/ my Dell Latitude?

    But Windows XP Home would work?

     

    I reinstalled Windows XP but with probably a different CD than the original, and used the different CD's product key.

    Friday, August 5, 2011 8:35 PM
  • Look around your living quarters and see if you have the original Dell Windows XP installation CD that came with the Dell laptop.  The label should be purple in color.
    Carey Frisch
    Friday, August 5, 2011 10:06 PM
    Moderator