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Prevent Windows 7 Pro from trying to "reactivate" / verify the key again. RRS feed

  • Question

  • Hello everyone! 

     

    At our company we have installed Windows 7 Pro on TouchScreen PCs that are going to run in an enviroment that doesn't have internetconnection. 
    After install windows was activated and all and but now after a couple of months when we started the computers again it said it needs to validate again.

    How come it has to revaildate the key and is there a way to stop this? They wont have internet access were they are placed and it looks realy bad when windows says it might be a fraudulent software (or something similar) towards the costumer.

    Thanks

    -Pico

    Monday, October 4, 2010 7:36 PM

Answers

  • Hello, Pico

    For us to be able to identify what is going on with the computers, you will need to run the Genuine Diagnostics tool at the following link and copy / paste the report to us: http://go.microsoft.com/fwlink/?linkid=52012

    You may be able to simply run the activation wizard and go through the phone activation steps, though as I mentioned, it’s hard to say for sure without a report.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Monday, October 4, 2010 11:33 PM
    Moderator

All replies

  • Hello, Pico

    For us to be able to identify what is going on with the computers, you will need to run the Genuine Diagnostics tool at the following link and copy / paste the report to us: http://go.microsoft.com/fwlink/?linkid=52012

    You may be able to simply run the activation wizard and go through the phone activation steps, though as I mentioned, it’s hard to say for sure without a report.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Monday, October 4, 2010 11:33 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Friday, October 8, 2010 9:19 PM
    Moderator