CRM 2013 Service Pack 1 - How to Install? RRS feed

  • Question

  • Hi,

    we are using MS CRM 2013 On-Premise. 2 days back I was looking for Service Pack 1 installation on my CRM Server. I check this from Windows Update and got update for Roll up 2. I have install that. but I did not get Service Pack 1 Update on this.

    How should I know that is Service Pack 1 is install on my CRM Server automatically or not since Windows Updates has been configured automatically apply.

    Later I guess if that is already install then how can I apply service pack 1 changes into my Organization? I tried to go in Administrator -> Setting -> Product Updates

     but here it redirect me to Microsoft site to subscribe for product updates. nothing else I found here. however after installing Update roll up 2 Navigation colors are changes to blue.

    Can some one please help me in installing Service Pack 1 on my CRM Server?

    Friday, June 13, 2014 6:28 AM

All replies

  • This is the download url for SP1.


    To ensure if you have installed SP1, please go to Wheel button beside your Photo on top right, click About. Check the version, SP1 should start with Version like 6.1



    Friday, June 13, 2014 6:39 AM
  • Hi Wilson,

    Thank you for you answers. it shows me version like below.

    Microsoft Dynamics CRM 2013

    ( (DB

    And Do I need to install all below files on my CRM Application server?

    File Name:










    Friday, June 13, 2014 6:49 AM
  • Hi,

    You need to install the following mandatory components:

    CRM2013-Server-KB2941390-ENU-amd64.exe (CRM Server)

    CRM2013-Srs-KB2941390-ENU-amd64.exe (Reporting Services)

    If you have an email router you need to install the following:

    CRM2013-Router-KB2941390-ENU-amd64.exe (for 64 bit)

    CRM2013-Router-KB2941390-ENU-i386.exe (for 32 bit)

    The remaining are optional.

    CRM2013-Client-KB2941390-ENU-amd64.exe (Outlook client for 64 bit system)

    CRM2013-Client-KB2941390-ENU-i386.exe (Outlook client for 32 bit system)

    CRM2013-Mui-KB2941390-ENU-amd64.exe (Language Pack for 64 bit)

    CRM2013-Mui-KB2941390-ENU-i386.exe (Language Pack for 32 bit)


    Admin QuikView Solution for CRM 2013

    • Proposed as answer by Anupam Bishui Monday, June 16, 2014 12:02 PM
    Friday, June 13, 2014 10:56 AM
  • And Once you install the Service Pack 1, Go to Settings-> Administration -> Install Product Updates to complete the installation. Then you can see the changes in the CRM System.



    • Proposed as answer by Kautuk Kumar Tuesday, June 17, 2014 9:24 AM
    Tuesday, June 17, 2014 9:24 AM