Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
How Do I activate my XP genuine advantage product key? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I recently purchased an XP Genuine Advantage Product key but windows but I do not know how to activate it. Windows will not update but describes the software as not genuine and requires that I purchase a product key which I have done.

    Please help.

     

    Ken Layne

    Tuesday, April 25, 2006 9:07 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Ken:

     

    Please check the email supplied during your purchase time (often times, your email box will file emails from service@microsoft.com to the junk mailbox). Please note, that is not a monitored email (meaning we do not reply to that address).

     

    There will be included instructions with your Windows Genuine Advantage package on how to change your product key and reactivate. Good luck!

     

    -Phil Liu

    Tuesday, April 25, 2006 10:32 PM