Send email on behalf for Outlook plugin user

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  We want to be able send emails on behalf of two users who use the Outlook plugin. What I've read is that the user needs to have their CRM mailbox set to either Forward mailbox or server side sync for the user to have the option to allow the email sent on their behalf. What happens if I change the Outlook user's mailbox? Is there another option? Thanks.

  Tuesday, June 13, 2017 10:02 PM