Answered by:
Windows 7 Professional suddenly not genuine after a year

Question
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I have had this computer for nearly a year, Windoes 7 was pre-installed but I have the disk. Turn my computer on this morning and it now says that it is not genuine. How do I fix this? Diagnostic information below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6FKB2-6CB48-X4PM4
Windows Product Key Hash: linUGnHAx4iIFbvdXTQoHN5hnY0=
Windows Product ID: 00371-OEM-9044657-99707
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {1B53DACA-A95F-43D2-B905-E8A14CCAAF8A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B53DACA-A95F-43D2-B905-E8A14CCAAF8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X4PM4</PKey><PID>00371-OEM-9044657-99707</PID><PIDType>3</PIDType><SID>S-1-5-21-3556440440-2960196377-1898984713</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X58A-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FE</Version><SMBIOSVersion major="2" minor="4"/><Date>20101223000000.000000+000</Date></BIOS><HWID>64B83607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-446-599707-02-3081-7600.0000-0502011
Installation ID: 008344898706029561127501917165444520418952543885105400
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: X4PM4
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2011/12/31 06:24:40
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:17:2011 07:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAEACQABAAEAAAABAAAAAgABAAEACrbkEkAfagMIhcKPfIeUigw1Rrzkv4Q0dnaYzJDhkK+a1+qC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
EUDS GBT
MATS GBT
TAMG GBT GBT B0
SSDT INTEL PPM RCM
Friday, December 30, 2011 10:31 PM
Answers
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"sepir" wrote in message news:5b3bc127-f815-44a8-83cf-9f19fa9d7ab4...I restarted my computer and no message now. Weird. Well thanks for the help anyway.Running the tool will have triggered a self-heal attempt – it obviously worked :)Good Luck!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:38 PM
Saturday, December 31, 2011 11:01 AMModerator
All replies
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"sepir" wrote in message news:a526b7c8-495e-425a-91bf-275096c69d33...
I have had this computer for nearly a year, Windoes 7 was pre-installed but I have the disk. Turn my computer on this morning and it now says that it is not genuine. How do I fix this? Diagnostic information below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6FKB2-6CB48-X4PM4
Windows Product Key Hash: linUGnHAx4iIFbvdXTQoHN5hnY0=
Windows Product ID: 00371-OEM-9044657-99707
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Partial Product Key: X4PM4
License Status: Licensed
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
There’s nothing wrong with your report that I can see – are you still seeing the non-genuine notification?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, December 30, 2011 11:46 PMModerator -
I restarted my computer and no message now. Weird. Well thanks for the help anyway.Saturday, December 31, 2011 1:56 AM
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"sepir" wrote in message news:5b3bc127-f815-44a8-83cf-9f19fa9d7ab4...I restarted my computer and no message now. Weird. Well thanks for the help anyway.Running the tool will have triggered a self-heal attempt – it obviously worked :)Good Luck!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, January 3, 2012 10:38 PM
Saturday, December 31, 2011 11:01 AMModerator