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accidentally closed my CRM in Outlook and can't reopen it... RRS feed

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    I closed my CRM folder in the Mail Folders section of outlook by right clicking and selecting "Close Folder" How do get CRM for outlook back? Seems like a simple problem but I can't figure it out to save my life...

     

    Any help is much appreciated...

     

    Cheers,

     

    SN

    Wednesday, January 14, 2009 2:50 PM

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    Go to Programs, CRM Dynamics 4.0 and select the Configuration wizard.  When the wizard opens, select the option to Change your Configuration and run through the wizard.  This should correct the issue.

     

    • Proposed as answer by Leandro Fernández Wednesday, February 18, 2009 11:18 AM
    • Marked as answer by Matt Parks Wednesday, May 6, 2009 10:10 PM
    Wednesday, January 14, 2009 3:57 PM

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    Go to Programs, CRM Dynamics 4.0 and select the Configuration wizard.  When the wizard opens, select the option to Change your Configuration and run through the wizard.  This should correct the issue.

     

    • Proposed as answer by Leandro Fernández Wednesday, February 18, 2009 11:18 AM
    • Marked as answer by Matt Parks Wednesday, May 6, 2009 10:10 PM
    Wednesday, January 14, 2009 3:57 PM
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    Hello, That solution works but is there any other way to do it?, because if i get this accident while i'm offline, once i run the configuration wizard i will lost my changes.
    Wednesday, February 18, 2009 11:18 AM
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    You can go into the Trust Center in Outlook and this will sometimes correct the issue.  Try these steps the next time it happens and see if this fixes the issue.

    Go to Tools, Trust Center, Select Add-ins
    Leave the default set to Manage Com-Adins and Select Go from the bottom of the window
    Uncheck Microsoft Dynamics CRM
    Select Ok

    Repeat the steps above but this time check Micrsoft Dynamics CRM.

    Sometimes you need to close Outlook and re-open for the change to work.
    Best Regards, Donna
    Wednesday, February 18, 2009 11:52 PM
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    I have tryed that and didn't work for me, so i suppose we should pay attention and do not close the CRM folder.
    Thursday, February 19, 2009 8:32 AM