If you are being asked for a passphrase to connect to your wireless network on which security has been configured by One Care go to the computer you used to secure your wireless network, open One Care>Change Settings>Firewall>Advanced Settings>Network Connections>Details, and you can view the network key. If you have manually configured your wireless security you can view the key on your router set up page or you can reset the router and then configure security. If you don't know how to do this you will find instructions in your router documentation.Jim