etl tool to insert data into CRM 2013 - issue with characters having accents RRS feed

  • Question

  • Hello,

    I have a tool to directly insert data from an old database to crm 2013 (migration).

    This tool is generating an error when I'm trying to insert special characters like "ä".

    As the error message is indicating "An error occurred when verifying security for the message", I first thought it was a time / date / timezone issue but it's not as this error message only appears when they are specific german / french characters into a record.

    For example, I will be able to insert a contact having for name "abi" but I will get the error message above if I try with "äbi".

    The most strange is that it was working fine with crm 2011 and once I perform an upgrade to crm 2013 (same server), I get into this issue.

    P.S.: the developer of the tool I'm using is not providing support regarding this issue as it would be a configuration issue on my side related to crm 2013 / database.

    Thursday, February 6, 2014 10:22 AM