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Whats New Page Stuck On Loading RRS feed

  • Question

  • Hey Guys

    No matter the user who logs into CRM, when we go to the sales page, click on what's new it just stays on loading, tried different browsers, no luck

    Any thoughts

    Joe

    Tuesday, February 28, 2017 3:52 AM

All replies

  • Does this happen for all users, or just specific users?  What happens if you assign the Sys Admin security role to the user, does it load then?  It may be a security role permissions issue.
    Tuesday, February 28, 2017 2:26 PM
  • No it doesn't load under any role

    My account is sysadmin, I have tried in all browsers as said so not sure it'll be a permissions issue.

    Do you know the page I am referring to?

    Saturday, March 4, 2017 1:20 AM
  • Is this one of the dashboards?

    Are you Online or OnPrem, and what version?

    What if you spin up a trial org of CRM Online?  Can you not export the dashboard/page in question (if it works) and bring it into your environment?  I'm wondering if you've made some configurations that may have inadvertently made the What's New section spin.

    Sunday, March 5, 2017 12:10 AM
  • Hey

    Could well have done, so we browse to our crm page http://crm on the left hand side we have 'Whats New' when we click it we get a loading screen, it is CRM 2011

    It is an on premise, we are investigating going to latest CRM and have that in our development world.

    How do I go about exporting this dashboard from one to another?

    Thanks

    Joe

    Sunday, March 5, 2017 3:12 AM