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I NEED A Get Genuine Kit Windows XP HOME AND VISTA RRS feed

  • Question

  • HOW TO GET THE KIT 

    MICROSOFT NO HELP ON THE PHONE

    Saturday, July 3, 2010 5:57 AM

Answers

  • Hello MKENED2,

    AFAIK, you cannot call Microsoft and order a Get Genuine Kit.  It must be ordered thru the web pages that are presented to you when your installation fof Windows fails validation.

    Let's start with the basics.

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, July 3, 2010 1:18 PM

All replies

  • The Get Genuine Kits for XP and Vista are no longer available, AFAIK.

    The prices are similar to retail pricing anyhow - so buy the retail packages at a reputable store, if you can find them


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 3, 2010 7:20 AM
    Moderator
  • Hello MKENED2,

    AFAIK, you cannot call Microsoft and order a Get Genuine Kit.  It must be ordered thru the web pages that are presented to you when your installation fof Windows fails validation.

    Let's start with the basics.

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, July 3, 2010 1:18 PM