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unable to redeem the offer RRS feed

  • Question

  •  

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-K77MG-RJM82-PP87M
    Windows Product Key Hash: xGCbvN89IuikDeR11ZfzjFvIiXQ=
    Windows Product ID: 89580-853-0008463-71419
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {5E60657D-0E10-48CD-8452-AFA4501BC8EA}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-531-645_7E90FEE8-198-80004005_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5E60657D-0E10-48CD-8452-AFA4501BC8EA}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PP87M</PKey><PID>89580-853-0008463-71419</PID><PIDType>5</PIDType><SID>S-1-5-21-787232628-2375766088-2122139306</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>INVALID   </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>06CN23WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20071120000000.000000+000</Date></BIOS><HWID>45440800018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>1D3E14F5A843284</Val><Hash>w0vIJspX+HaJ7DypUxL3kBTgsPE=</Hash><Pid>81605-322-7806043-65646</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Thursday, April 10, 2008 7:26 PM

Answers

  • Dear narainz,

    Thank you for your interest in the Buy Local program. The copy of Vista you are running is showing up to our eligibility check as a "Retail" version. Retail versions are not eligible for this promotion. However, system builder copies of Vista that are unactivated will also register as "retail" versions.

     

    Information on activating Windows is available here. After activation, please try again to redeem the Bonus Pack. If you are still having problems, please re-run the diagnostic report and post the new results in this thread.

     

    Thank you,

     

    Jenifer

    Friday, April 11, 2008 6:26 PM