Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
activation issue with vista basic RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I recently replaced the motherboard of a computer that I purchased a couple of years ago. It came with windows vista basic. After replacing the motherboard plugged it back in and it started ok but it replaced/reloaded a bunch of drivers (probably something to do with the new motherboard) then vista told me that activation was requires. I hit ok and it told me that I had an invalid product number. I rechecked the number in the back of the computer and re-entered it, did not take. Vista is suggesting that I re-purchase it or enter a new number... which I don't have.

    I read through the previous post and found this solution:

    Alternate steps to change the product key: 

     

    1)   1)     Click the Start button

    2)     Type: slui.exe 3 and hit the Enter key

    3)     Type in the Product key from the sticker on your computer

    4)     Click the Next button.

    5)     You will be asked if want to Activate, click ok

    6)     It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)     Click the Start button

    8)     Type: slui.exe 4 and hit the Enter key

    9)     Select your location in the drop down menu and click the Next button

    10)  The next screen provides the number to call to Activate by Phone

     

     

     

     

    I followed the steps but when I tried running the slui 04 program but it but I never get to the "Activate by Phone" screen... it always goes back to the buy new, use new number, contact the manufacturer.

    I realize that the intent of this activation process is to prevent piracy but this process is keeping me from activating the product that I obtained though legal means.

    Any help? Thanks!

    ~Frank

    Sunday, April 12, 2009 5:32 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

    Here is a cut-n-paste from a licensing FAQ at the Microsoft OEM website:

    Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the same license? What if it was replaced because it was defective?

    A. Generally, you may upgrade or replace all of the hardware components on your customer's computer and the end user may maintain the license for the original Microsoft OEM operating system software, with the exception of an upgrade or replacement of the motherboard. An upgrade of the motherboard is considered to result in a "new personal computer" to which Microsoft OEM operating system software cannot be transferred from another computer. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do NOT need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

    The reason for this licensing rule primarily relates to the end-user license agreement (EULA) and the support of the software covered by that EULA. The EULA is a set of usage rights granted to the end-user by the PC manufacturer and relates only to rights for that software as installed on for that particular PC. The System Builder is required to support the software on that original PC. Understanding that end users, over time, upgrade their PC with different components, Microsoft needed to have one base component "left standing" that would still define that original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original System Builder, therefore, can not be expected to support this new PC that they in effect, did not manufacture.


    The above is located at this link http://oem.microsoft.com/script/contentPage.aspx?pageid=553075 which may not be accessible without a login.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, April 15, 2009 9:55 PM
    Wednesday, April 15, 2009 5:21 PM

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote
    Hello Frank,

     

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and Click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to Run or Save, Select Run

    4)    When the program runs, Click the Continue button, then click the Copy button.

    5)    Return to this thread by Typing: http://social.microsoft.com/Forums/en-US/genuinevista/thread/a59554a2-5b4c-4f07-a584-77dedf5bcd67 into the browser address bar.

    6)    In a reply post, Paste the Diagnostic Report.

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    • Proposed as answer by dreamingtucz Tuesday, April 14, 2009 4:00 PM
    Monday, April 13, 2009 11:12 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks Darin,... per your request...

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4
    Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=
    Windows Product ID: 89572-OEM-7332166-00042
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {9FC1170A-A7C2-4E59-A1BE-41D74789A148}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Users\gfnin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9FC1170A-A7C2-4E59-A1BE-41D74789A148}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P92J4</PKey><PID>89572-OEM-7332166-00042</PID><PIDType>2</PIDType><SID>S-1-5-21-3927549737-2721024773-4214339708</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0907   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090113000000.000000+000</Date></BIOS><HWID>8A313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6B80C51435046D2</Val><Hash>fC8JjcFkr0O4vZtuLP+IHLYaTEE=</Hash><Pid>81599-873-8066134-65657</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600042-02-1033-6000.0000-0662007
    Installation ID: 075961218246415314706780025622739242771990610621312551
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: P92J4
    License Status: Initial grace period
    Time remaining: 6300 minute(s) (4 day(s))

    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAQACAAAABAABAAEAJJRazjinLHjQ2fhVVhCWkkhUuPfy9IIyluUoDU7XrFZMAY4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   011309  APIC1704
      FACP   011309  FACP1704
      HPET   011309  OEMHPET0
      MCFG   011309  OEMMCFG
      OEMB   011309  OEMB1704
      INFO   011309  AMDINFO
      NVHD   011309  NVHDCP
      SSDT   A M I   POWERNOW

     

    Tuesday, April 14, 2009 6:36 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

    Can you tell us the reason for replacing the motherboard on your eMachines (or Gateway) computer?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, April 14, 2009 1:38 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
    Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
    Windows Product ID: 69831-640-1780577-45389
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {DFF10032-6209-44A0-8DA8-3CCFFDE11105}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error: M:20090414174131696-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18000]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DFF10032-6209-44A0-8DA8-3CCFFDE11105}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>2</PIDType><SID>S-1-5-21-3719281520-2490675990-2667827722</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5920G    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3809</Version><SMBIOSVersion major="2" minor="4"/><Date>20080218000000.000000+000</Date></BIOS><HWID>BA313507018400FA</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110405-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73996-640-0000106-57222</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAQABAAAAAwABAAEAeqg6MZqzgJRWLxp8sIOivPyQRoPi4EKV8vR2Akwg5GCsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         CRESTLNE
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      APIC            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri


    Tuesday, April 14, 2009 4:08 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I have problem with licence of windows but i have original copie of vista
    i can t open my laptop i have acces only to internet
    please if there who have solution ???

    thank s



    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
    Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
    Windows Product ID: 69831-640-1780577-45389
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {DFF10032-6209-44A0-8DA8-3CCFFDE11105}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error: M:20090414174131696-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18000]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DFF10032-6209-44A0-8DA8-3CCFFDE11105}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>2</PIDType><SID>S-1-5-21-3719281520-2490675990-2667827722</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5920G    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3809</Version><SMBIOSVersion major="2" minor="4"/><Date>20080218000000.000000+000</Date></BIOS><HWID>BA313507018400FA</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110405-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73996-640-0000106-57222</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAQABAAAAAwABAAEAeqg6MZqzgJRWLxp8sIOivPyQRoPi4EKV8vR2Akwg5GCsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         CRESTLNE
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      APIC            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri


    Tuesday, April 14, 2009 4:11 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Dan,

    The computer was working but it was barely functional, it was extremely slow. The processor was at 100% from the get go never slowing down not even a bit. I wan unable to do the things that I want to do with it... like edit video from my miniDV camera for instance.

    I spoke to friends and colleagues about the problem and the suggestion was to first try adding more memory… did that, upgraded from 512 mb to 2 giga bites… no change, processor still at 100% from the get go then they said that I should upgrade the CPU… well... when I started to do my research on obtaining and replacing the CPU I found out that the CPU with that type of socket was no longer available and that I had to replace the motherboard to get a different CPU… that is when I made the decision to change out the motherboard… never had an idea that it would end up with this headache.

    So I replaced the motherboard and CPU… the rest of the computer remains the same… same box, same power supply, same drive, same optical disk, same keyboard and mouse, same… you get the picture… and when I fired up the computer with the  new motherboard it ran ok. It loaded up a few drivers to support the new motherboard and then it announced that I needed to re-activate the product… the rest of the story you know.

    ~Frank

    Tuesday, April 14, 2009 8:41 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

    By replacing the motherboard, for licensing purposes you have created a new computer.  (If you had replaced everything else but the motherboard, it would have remained the same computer for licensing purposes.)

    You can no longer use the OEM license for Windows that originally came with the eMachines computer because, since you replaced the motherboard with a non-eMachines motherboard, the OEM End User Licensing Agreement prohibits moving an OEM license from the computer onto which it was first installed.

    In order to run a correctly licensed copy of Windows on the newly created computer, you need to purchase and install another copy of Windows.  If you purchase an OEM license you will save money as compared to full retail, but the limitations of the OEM license, as you just experienced, will prevent you from upgrading your motherboard in the future.  OTOH, if you purchase a full retail copy of Windows, the EULA permits you to move the license to another computer.

    Many people are not aware of these licensing limitations until they are in the middle of a situation, as you are.  In your situation I might consider going forward from this point with a beta copy of Windows 7 installed, and then purchase a copy of Windows 7 when it is released late this year or early next year.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, April 15, 2009 12:32 AM
    • Unmarked as answer by gfnin Wednesday, April 15, 2009 4:48 AM
    Tuesday, April 14, 2009 9:09 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Well… That’s terrible news Dan.

    When I read the documents from Microsoft I don’t believe that this was the original intent of making the end users activate their product.  I thought it was supposed to be to prevent piracy not to require users to re-purchase a new license when upgrading and/or repairing their PCs with legally acquired OS software.  I did pay a certain portion of the overall cost of the computer towards the OLM version of windows Vista Basic and even though MS position is that this is a new computer, everything I know about it is that it is the same old computer only a little faster. My performance number went from 2.7 to 3.1. If I had to do it over again I would not have spent the money it cost me to replace the motherboard and now the bad news… I have to re-purchase something I already bought. That’s not right. By the time you take into consideration the cost of a new motherboard, the CPU and the new OS I will have over $500 into the same old PC. I would have bought me a new PC for that kind of money with all new parts.

    Do you know how can I legally obtain a new OLM copy of windows vista? How much money it will cost me. Can I buy it at a discount since I already bought it once and MS is making me buy it again? What about if I purchase an upgrade to vista home premium? Would it solve my licensing problem? Please help me out here, I’m trying to do the right thing.

    About Windows 7 how long will the beta test license last? I just hate to install a beta version that might be buggy and a year from now or perhaps even later this year I’m sure MS will want me to give them the full price for the software even though it will be going into a PC that it’s essentially 4-5 years old by the time windows 7 comes out. Yea, the motherboard will be a year old but all else is original and on its way to obsolescence.

    What other options do I have? My grace period expires in 4 days and by the time you respond it will probably be only 3 days. Can I downgrade to an old window XP version that I have that is not an OLM version?

    Dan, please take the time to answer all or most of my questions.  ~Frank

    Wednesday, April 15, 2009 12:54 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

    OEM licenses for Windows are permanently married to the computer onto which they are first installed and the End User Licensing Agreement (EULA) does not permit them to be moved to any other computer.  To read the EULA (or SLT=Software Licensing Terms), click Start, type winver, and then in the resultant window, click the link to read the Software Licensing Terms.

    This means that the license for Vista Basic that came with the eMachines computer (which really means the original eMachines motheboard in your set of circumstances) is tied to the eMachines motheboard.  If you were to assemble another computer around the original motherboard, it would retain the original license and would be legitimate to run the OEM emachines copy of Vista Basic.  You would also want to keep the motheboard together with the corresponding Certificate of Authenticity from emachines with the Product Key.

    Full retail licenses, OTOH, can be moved from one computer to another.  As you mentioned, if you have a full retail license for XP handy, you can install this full retail license with its corresponding Product Key on the "new" computer and it will activate and validate just fine.  If the license is currently installed on a computer, if full retail you can uninstall it from that computer, install it on the "new" computer, and upon activation the license will be moved to the "new" computer.

    When I am looking to purchase OEM licenses for Windows, I usually shop at www.newegg.com or www.buy.com .  A single OEM license for Vista Home Basic generally sells for around $85-95.

    An upgrade license to anything will not work on the "new" computer because it is a bare computer without a Windows license, therefore there is nothing to upgrade from.  "New" computers need either an OEM license or a full retail license.

    Windows 7 is in beta right now and the Release Candidate is widely expected to be available before the end of June 2009.  Microsoft typically schedules its betas and RCs to expire within a couple of months of the anticipated release date of the final product.  Rumor Control says the "real" Windows 7 will be available to the public for sale somewhere between November 2009 and February 2010, so if you got the beta now, and the RC in June, you should be OK till about March 2010.  Windows 7 beta is remarkably well-behaved for a beta, mainly because it is really a more refined version of Vista, and Windows 7 has been reported to have somewhat better perfomance than Vista on the same hardware.

    Hopefully the above info will help you make a good decision.  Good Luck! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, April 15, 2009 3:06 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I don’t believe this is consistent with MS original intent of activation for software. If I own a legally obtained license for one of your products I should be able to use it in one computer. Up until now I've never heard the motherboard referred as "the" computer. To me the motherboard is just one of the many components.

    By the way windows 7 beta is no longer available for download.

    I’ve been a loyal customer of MS for many years. I may have to rethink where my loyalty lies.

    Wednesday, April 15, 2009 5:03 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

    Here is a cut-n-paste from a licensing FAQ at the Microsoft OEM website:

    Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the same license? What if it was replaced because it was defective?

    A. Generally, you may upgrade or replace all of the hardware components on your customer's computer and the end user may maintain the license for the original Microsoft OEM operating system software, with the exception of an upgrade or replacement of the motherboard. An upgrade of the motherboard is considered to result in a "new personal computer" to which Microsoft OEM operating system software cannot be transferred from another computer. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do NOT need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

    The reason for this licensing rule primarily relates to the end-user license agreement (EULA) and the support of the software covered by that EULA. The EULA is a set of usage rights granted to the end-user by the PC manufacturer and relates only to rights for that software as installed on for that particular PC. The System Builder is required to support the software on that original PC. Understanding that end users, over time, upgrade their PC with different components, Microsoft needed to have one base component "left standing" that would still define that original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original System Builder, therefore, can not be expected to support this new PC that they in effect, did not manufacture.


    The above is located at this link http://oem.microsoft.com/script/contentPage.aspx?pageid=553075 which may not be accessible without a login.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, April 15, 2009 9:55 PM
    Wednesday, April 15, 2009 5:21 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello gfnin,

      While I am not a Licensing Expert, my understanding of OEM Licensing terms agrees with what Dan has told you.

    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    Wednesday, April 15, 2009 9:54 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    OK, thanks for your help, I will check www.newegg.com to see about buying a new OEM version of windows vista. I suppose that since the motherboard "is" the computer I'll put the motherboard, CPU and recovery disk on Creigslist.com and hope someone gives me $60 for the whole thing.

    Thanks!

    ~Frank
    Wednesday, April 15, 2009 10:28 PM