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problem with product key RRS feed

  • Question

  •  

    hey there,

    well i am having a big and serious problem i am using original windows xp home adition. i dont know why when i activate my window after collectin my data open one new window and says new Product Key i already put so many times and its says i have to pay some money for what reason i have this problem. I bought original windows for my precious job and if it will continue i dont know to whom i have to speak and even in cyprus u dont have any office for complaints. So plz guide me and tell me what i have to do. this is the message number 45092.

    waiting for ur answer

    regards

    Sunday, January 6, 2008 6:05 AM

Answers

  • Muhammad,

     

    Before we may provide you with assistance please accomplish the following and post back in THIS THREAD.  This was previously requested by Carey. 

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 10:40 PM

All replies

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Sunday, January 6, 2008 6:25 AM
    Moderator
  • Muhammad,

     

    Before we may provide you with assistance please accomplish the following and post back in THIS THREAD.  This was previously requested by Carey. 

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 10:40 PM