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Activation Wizard, locked out even with valid office professional plus 2007 installed RRS feed

  • Question

  • I installed the program at the beginning of school in September and now its locked(today). I also bought Onenote the same day and I have had no problems with that at all.

     When ever i try opening the Activation Wizard (options then activate) it just dos not come up.  Is there a way to remove office fully? I have uninstalled it a few times now hoping it will stop being blocked. I have a pretty big assignment due tomorrow too :(  

     

     Thanks Devon

    Monday, January 26, 2009 2:31 AM

Answers

  • Hey Devon,

    Curious did you open up the link I highlighted in yellow? There are activation telephone numbers there which you can call. Maybe you need to actually speak with a person @ that number for more assistance vs. automated process. 

     

    Take care,

     

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 3, 2009 12:31 AM
    Tuesday, January 27, 2009 2:29 AM

All replies

  • Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
    Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
    Windows Product ID: 89578-OEM-7332157-00203
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {8DBB5097-91B5-4278-BD19-98ED9427A478}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Plus 2007 - 101 Not Activated
    Microsoft Office OneNote 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-709-645_B4D0AA8B-709-645_B4D0AA8B-709-645_B4D0AA8B-709-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8DBB5097-91B5-4278-BD19-98ED9427A478}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-477961608-2817022432-2654676920</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FZ445D</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R2110J7</Version><SMBIOSVersion major="2" minor="4"/><Date>20071221000000.000000+000</Date></BIOS><HWID>4B313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>8406F50B04F1712</Val><Hash>k19ZN6ofidJkAcf8OqV8f4huldI=</Hash><Pid>89446-905-1915685-65401</Pid><PidType>1</PidType></Product><Product GUID="{91120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>9642EF5C6F34773</Val><Hash>weFq8Yj1+lUAz1sukID2Sy1EzCw=</Hash><Pid>81609-953-0956796-62198</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500203-02-1033-6001.0000-1802008
    Installation ID: 019945971190725185621843706743384196132174919444645042
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: G6MF9
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OgAAAAIAAwABAAIAAgABAAAAAwABAAEAeqg897QLi7C87nCwRoPwwHJQICaN7/L0uNBWxpTprFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Sony        VAIO
      FACP            Sony        VAIO
      HPET            Sony        VAIO
      BOOT            Sony        VAIO
      MCFG            Sony        VAIO
      SLIC            Sony        VAIO
      TMOR            Sony        VAIO
      APIC            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO


    • Proposed as answer by Stephen Holm Monday, January 26, 2009 11:46 PM
    • Unproposed as answer by Stephen Holm Wednesday, January 28, 2009 2:23 AM
    Monday, January 26, 2009 2:40 AM
  • Hello Devon,

     

    From the Desktop:

    1.

    Click Start,  All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Here are various websites which will explain Activation as well as provide you with troubleshooting processes should you experience any and/or further complications: 

     

    About product activation in Microsoft Office System products

    http://office.microsoft.com/en-us/help/HP030829921033.aspx?pid=CH010344561033

     

    Microsoft Product Activation

    http://www.microsoft.com/piracy/mpa.aspx

     

    Activate Microsoft Office programs

    http://office.microsoft.com/en-us/help/HA012334341033.aspx

     

    Activate Your Microsoft Office System Trial Product

    http://www.microsoft.com/office/trial/activate.mspx

     

    How to install and activate 2007 Microsoft Office system programs

    http://office.microsoft.com/en-us/help/HA101733401033.aspx

     

     

    How to install, activate, and register Microsoft Office 2003 programs

    http://office.microsoft.com/en-us/help/HA101733471033.aspx?pid=CH010963501033

     

    How to troubleshoot problems you may experience when trying to activate Office products

    http://support.microsoft.com/kb/903275/en-us

     

    How to troubleshoot problems you experience when activating a 2007 Office product

    http://support.microsoft.com/kb/919895

     

    "Your installation cannot be activated" error message when you try to activate Office 2007 or Office 2003

    http://support.microsoft.com/kb/826526/

     

    Resources to help you activate a license in Microsoft Office programs

    http://support.microsoft.com/kb/828958

     

    Microsoft Product Activation

    http://www.microsoft.com/piracy/mpa.aspx

    Thank you for visiting the OGA program forum.


    Stephen Holm
    • Proposed as answer by Stephen Holm Wednesday, January 28, 2009 2:23 AM
    Monday, January 26, 2009 11:45 PM
  • Hi Stephen... i can't seem to find Activate Windows in any of my screens, and have been looking for hours to figure out how to activate this... i'll keep trying but this is getting really tedious. I always end up in the same screens with no results :(

     

     Devon

    Tuesday, January 27, 2009 1:56 AM
  • Hey Devon,

    Curious did you open up the link I highlighted in yellow? There are activation telephone numbers there which you can call. Maybe you need to actually speak with a person @ that number for more assistance vs. automated process. 

     

    Take care,

     

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, February 3, 2009 12:31 AM
    Tuesday, January 27, 2009 2:29 AM