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MCP Website RRS feed

  • Question

  • I can log into the MCP website without a problem the first initial time. I know my ID and password and once in I can access all resources. I recently added another certification and was logging in to see if it was on the site yet. It was not although later I received the Congradulations email from Microsoft and decided to go see if it was on there now. When I navigate to www.microsoft.com/mcp it comes to a page that says "text text text <Sign Out> text". I clicked on Sign Out thinking that maybe it was just remembering my earlier session and wanting me to sign back in again. The problem is that when you click Sign Out it refreshes the same page you were on asking you to Sign Out. I am using IE8 and have had this problem before. Usually waiting 24 hrs and then trying again will let you login. Also using a different browser is effective enough to get you into the site but you cannot navigate through the links like you can with IE. I have cleared the cache, cookies, history, etc. I restarted the computer. Still having the problem with coming to the screen with the Sign Out option. Is anyone else having this problem?
    Friday, March 16, 2012 3:16 AM

Answers

  • I was able to access the MCP site with no problems using the following browsers:

    • IE8 + IE9
    • Chrome
    • Safari
    • Firefox


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

    Jeff Wharton
    MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
    Blog: Mr. Wharty's Ramblings
    Twitter: @Mr_Wharty
    MC ID: Microsoft Transcript

    Friday, March 16, 2012 3:53 AM
    Moderator
  • Works for me as well, IE9/Firefox.

    Rich Prescott | Infrastructure Architect, Windows Engineer and PowerShell blogger | MCITP, MCTS, MCP

    Engineering Efficiency
    @Rich_Prescott
    Windows System Administration tool
    AD User Creation tool

    Friday, March 16, 2012 3:57 AM
  • Hi,

    I tried opening the website on the following browsers :

    1. IE9
    2. IE8
    3. Google Chrome
    4. Firefox
    5. Opera
    6. Opera Mini
    7. Apple Mac Browser
    8. Android Browser

    To my surprize your issue is not being reproduced. Please upload a screenshot of your screen in your next question for better help. You can also email your screenshot with steps you arrived at the screenshot at your Regional Service Centre of your country as shown in contact page http://www.microsoft.com/learning/en/us/help/service-americas.aspx for more countries and regions go to Support link on right side of page and select your region from dropdown list... Hope they would be able to recognize it better and solve your problem...

    For better help from us, upload screenshot, steps, os, browser used, etc.

    Please mark as answer if it helps you or unpropose as answer if it does not help you


    Thanks

    Rehan Bharucha - The Tech Robot

    MCTS, MCITP, MCPD, MCT, MCC


    Monday, March 19, 2012 4:30 AM

All replies

  • I was able to access the MCP site with no problems using the following browsers:

    • IE8 + IE9
    • Chrome
    • Safari
    • Firefox


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer

    Jeff Wharton
    MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
    Blog: Mr. Wharty's Ramblings
    Twitter: @Mr_Wharty
    MC ID: Microsoft Transcript

    Friday, March 16, 2012 3:53 AM
    Moderator
  • Works for me as well, IE9/Firefox.

    Rich Prescott | Infrastructure Architect, Windows Engineer and PowerShell blogger | MCITP, MCTS, MCP

    Engineering Efficiency
    @Rich_Prescott
    Windows System Administration tool
    AD User Creation tool

    Friday, March 16, 2012 3:57 AM
  • Hi,

    I tried opening the website on the following browsers :

    1. IE9
    2. IE8
    3. Google Chrome
    4. Firefox
    5. Opera
    6. Opera Mini
    7. Apple Mac Browser
    8. Android Browser

    To my surprize your issue is not being reproduced. Please upload a screenshot of your screen in your next question for better help. You can also email your screenshot with steps you arrived at the screenshot at your Regional Service Centre of your country as shown in contact page http://www.microsoft.com/learning/en/us/help/service-americas.aspx for more countries and regions go to Support link on right side of page and select your region from dropdown list... Hope they would be able to recognize it better and solve your problem...

    For better help from us, upload screenshot, steps, os, browser used, etc.

    Please mark as answer if it helps you or unpropose as answer if it does not help you


    Thanks

    Rehan Bharucha - The Tech Robot

    MCTS, MCITP, MCPD, MCT, MCC


    Monday, March 19, 2012 4:30 AM
  • Hello,

    I agree with REHAN. It works in all my browsers. I think you must put up a screen shot.

    Monday, March 19, 2012 11:14 AM
  • Hi guys, I have the same issue as the OP. IE works fine. Firefox on Win7/Win8, different machines, same error message and unable to sign in. See screenshot. Cheers

    Friday, April 6, 2012 5:04 AM
  • Hi,

    do you have multiple Windows Live IDs? If that is the case, click "Sign Out" and sign in with the Live ID which is linked with your MCP ID. If that doesn't work follow the suggestions of the community members above.


    Best Regards. When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer. This helps us build a healthy and positive community.

    Friday, April 6, 2012 10:15 AM
    Answerer
  • Hi,

    I have exactly the same issue and is highly annoying. I have tried a workarouind which seems to work. I use Win7 Ultimate and have loade the Virtual Pc/XP Mode software. When I access the MCP site is works fine and actually is better as can leave open all the time while working in Win 7.

    Simon

    Thursday, September 13, 2012 5:36 PM
  • Try going to outlook.com or hotmail.com, click your name, and then click Sign Out.

    Then try navigating to the MCP Certification site. It should prompt you to log in and you should get in successfully.

    Good luck!


    Best wishes, Davin Mickelson

    Thursday, September 13, 2012 6:24 PM
    Answerer