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product key invalid RRS feed

  • Question

  • I am tring to activate windows   and it is saying  product key is invalid for activation .    I  entered the prouduct key of the bottom of the computer      what do I do?

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-4PH6G-BH8DB-3JTPV
    Windows Product Key Hash: Vz6t3H4oIUI9B0bJJNSs6qjBeP8=
    Windows Product ID: 89578-OEM-7216093-91880
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 646c8baa-ff8f-43d6-bf3b-6c7265cf4a89
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>646c8baa-ff8f-43d6-bf3b-6c7265cf4a89</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-3JTPV</PKey><PID>89578-OEM-7216093-91880</PID><PIDType>8</PIDType><SID>S-1-5-21-3854188982-3950252619-160179666</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE890E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0200J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20070205000000.000000+000</Date></BIOS><HWID>5C323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, May 25, 2007 5:54 PM

Answers

  • Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your activation issue.  You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx or by following this link to Product Support Services.  Microsoft has a 90 day free support period that starts on the day you first acquire Vista. 

    If you bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for support.  Thank you!

    Friday, May 25, 2007 9:13 PM

All replies

  • Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your activation issue.  You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx or by following this link to Product Support Services.  Microsoft has a 90 day free support period that starts on the day you first acquire Vista. 

    If you bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for support.  Thank you!

    Friday, May 25, 2007 9:13 PM
  • I just dealt with this issue.  Actually, after 6 months of running normally, one morning my laptop tells me the product key for my Vista is invalid, totally out of the blue (Dell installed it and never gave me disks) Dell couldn't do much over the phone.  We are awaiting shipment of original Vista installation disks, which I had asked for when I bought the laptop earlier this year but they never provided.  Dell tried to tell us we had to reinstall Vista.  Thank goodness we didn't opt to go that far...

     

    I booted the laptop to see the same message to see what would happen, but this time it had some options I could choose, activate by phone, activate by Internet, or buy a product key, I think was the other option.  I opted to do the phone option and quoted the installation key numbers it listed into the phone.  At first that didn't work, but a live MS staff person came on and I verbally gave him the numbers.  He then quoted some numbers back which I typed in.  It finally allowed me into Vista (I have home premium)  and it first told me I still had an invalid copy.  I restarted the computer and that note about being invalid disappeared.  So far it works completely normally.

     

    Wednesday, September 26, 2007 12:53 PM