Outlook printing issue

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  i have another problem. when we print a word attachment from outlook 2003, either directly or after saving it, it changes the printer preferences and prints to tray 5 on all multifunctional units, which is not even set up and gives error message on the printer. Then we have to cancel that document.

   

  i have tried everything but no luck.

   

  it however prints to the small printer with only one tray.

   

  please help.

  Wednesday, August 1, 2007 2:07 AM