Error 0xC004E002

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  Does anyone have a solution for this?
  
  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(292, 9) (null): 0xC004E002

  Saturday, May 9, 2009 12:00 AM
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  Copy over the install.wim from your Windows Vista Disc. It should be in the sources folder.
  
  Then, Install 7-Zip and oopen it. Goto the "1" folder. goto Windows. then System32. Copy the slmgr.vbs and REPLACE it.

  • Proposed as answer by motherboardlove Monday, May 11, 2009 1:29 AM

  Monday, May 11, 2009 1:29 AM
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  Good Morning Rash Driver
  
  
  

  Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:

  A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

   

  B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   

     Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

    To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

   

  Alternate steps to change the product key

   

  1)    Click the Start button

  2)    Type: slui.exe 3 and hit the Enter key

  3)    Type in the Product key from the sticker on your computer

  4)    Click the Next button.

  5)    You will be asked if want to Activate, click ok

  6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

  7)    Click the Start button

  8)    Type: slui.exe 4 and hit the Enter key

  9)    Select your location in the drop down menu and click the Next button

  10) The next screen provides the number to call to Activate by Phone

   

  NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.
  
  
  
  Thank you
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  • Marked as answer by Stephen Holm Monday, May 11, 2009 6:12 PM

  Monday, May 11, 2009 6:11 PM
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  Hi Stephen,
  
  I tried the exact steps you mentioned but when i do slui.exe 3 nothing comes up on screen. When I go to computer properties, it is like a stripped down version of real properties. Doesn't give me an option to change the license key.
  
  This is very frustrating I can't use my computer. Please advise how to fix this.
  

  Thursday, May 14, 2009 4:00 PM
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  Hello Rashdriver,
  
  Lets try the following. Regenerate License Store-

  1) Open Internet Browser

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Reboot Twice

  12) You may be required to Re-Activate. Use the Activate by Phone method outlined above

  Recreate License Store
  (If you access to the start button)

  1) Click the Start button

  2) Type cmd in the Start Search field

  3) At the top the Start window, you will see cmd.exe

  4) Right Click cmd.exe and select Run as Administrator

  5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

  6) Hit the Enter key

  7) Reboot 2 times

   

  (If you Do Not access to the start button)

  1) Click the option Access computer with reduced functionality

  2) A Browser will open, type: %windir%\system32 into the address field

  3) Find the file cmd.exe

  4) Right Click on the cmd.exe and select Run as Administrator

  5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

  6) Hit the Enter key

  7) Reboot 2 times
  
  
  
  Thank you,
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  Thursday, May 14, 2009 5:49 PM