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Re: Office Genuine Advantage Validation RRS feed

  • Question

  • I'm having a "validation problem as well. When trying to install any add-ins my copy of Office 2007 fails even though it is from the Action Pack subscription for our company. Below is the report from the diag tool showing it is indeed "Genuine" software...This is not the first time I've had this problem BTW...I had it with last years subscription as well...<sigh>

     

    Larry Royal

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: a684054e-40d2-4edc-b49b-691ce359a1c8
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_B4D0AA8B-530-645_B4D0AA8B-530-645_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a684054e-40d2-4edc-b49b-691ce359a1c8</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-50068336-297273032-1174279389</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX620               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20051013000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2B000101040102000101010100A2A75AB642255A36C5B97DF4755267C2739A1921DB0B4F03645300000000</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Optiplex GX620</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5E57E7EA46A76AC</Val><Hash>lLNtr26mM4Ih1Jy7isRVC49uDtE=</Hash><Pid>81599-854-5732774-65490</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>69EF90314126AC</Val><Hash>boZf6KhDhnXh3ioD6XhBchO25E8=</Hash><Pid>84889-854-0721812-63900</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>92E0DE4041676AC</Val><Hash>sk2JQYYmj89enUL+UZwCxqERIrs=</Hash><Pid>84890-854-0721803-63318</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, April 6, 2007 5:04 PM

Answers

  • Larry,

     

     

    I noticed you have a stand alone package of Viso.  First I would try and activate this product then restart the computer after it has been successfully activated. Next attempt to activate MS Office 2007.   Should this not work then try to active via the telephone. Activate Office by using the Internet, you can select the “Activate by using the telephone” option. To activate the product this way, follow these steps:

     

    1) Start any Office program.
    2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
    3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
    Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
    4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
    5) Click “Next”.
    6) On the “Activation Complete” page, click “Finish”.

     

    Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us.  Here you will find links for various resolutions which you may encounter.  Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.  Please re-post here should you need further assistance.Thank you and have a great day!

     


    Stephen Holm
    OGA Forum Manager,
    Stephen MS

     


     

    Monday, April 9, 2007 11:42 PM
  • It wasa indeed the stand alone versions of Visio and Project that had not been activated yet...ID-10-T error it seems...<blush>

     

    Thanks

     

    Larry

    Wednesday, April 11, 2007 12:56 AM
  • Larry,

     

    Oh no you didn't get that error did you . I am sure not many would catch that and I havent seen that literally for years  funny.  I am so glad you are up and running. Thank you for visiting our forumns and if we may be of further assistant please visit us again. 

     

     

    regards,

     

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS
    Wednesday, April 11, 2007 9:08 PM

All replies

  • Larry,

     

     

    I noticed you have a stand alone package of Viso.  First I would try and activate this product then restart the computer after it has been successfully activated. Next attempt to activate MS Office 2007.   Should this not work then try to active via the telephone. Activate Office by using the Internet, you can select the “Activate by using the telephone” option. To activate the product this way, follow these steps:

     

    1) Start any Office program.
    2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
    3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
    Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
    4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
    5) Click “Next”.
    6) On the “Activation Complete” page, click “Finish”.

     

    Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us.  Here you will find links for various resolutions which you may encounter.  Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.  Please re-post here should you need further assistance.Thank you and have a great day!

     


    Stephen Holm
    OGA Forum Manager,
    Stephen MS

     


     

    Monday, April 9, 2007 11:42 PM
  • It wasa indeed the stand alone versions of Visio and Project that had not been activated yet...ID-10-T error it seems...<blush>

     

    Thanks

     

    Larry

    Wednesday, April 11, 2007 12:56 AM
  • Larry,

     

    Oh no you didn't get that error did you . I am sure not many would catch that and I havent seen that literally for years  funny.  I am so glad you are up and running. Thank you for visiting our forumns and if we may be of further assistant please visit us again. 

     

     

    regards,

     

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS
    Wednesday, April 11, 2007 9:08 PM