Reg : Upgrade from CRM 3.0 to 4.0 RRS feed

  • Question


    Hi ,


          i am having SBS 2003 , in that i have CRM 3.0. i want to upgrade the crm 3.0 to crm 4.0. It is better to run the setup of crm4.0 without unistalling crm 3.0, so that it will ask for upgrade. The other is i will install crm 4.0 and then copy the crm 3.0 database backup and restore. Can anyone tell me which is better option.





    Monday, November 24, 2008 12:15 PM


  • Your only option is to run the setup of CRM without uninstalling crm 3.0--this is called upgrade in place.  The other approach will not work.


    CRM has to upgrade the CRM database during the upgrade. 


    • Marked as answer by Jim Glass Jr Tuesday, June 23, 2009 8:49 PM
    Monday, November 24, 2008 12:18 PM