locked
After 4 years of running a genuine copy of Windows Vista, I can't work on the computer as it continues to give me a validation error. Here is the report created. RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89583-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {5D73BDAD-D0E9-4734-9914-EC595FF1A3DB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20120318032937294-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Enterprise 2007 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5D73BDAD-D0E9-4734-9914-EC595FF1A3DB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89583-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3853956897-3309175861-2395570008</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090505000000.000000+000</Date></BIOS><HWID>78313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>55C907E83E4DF10</Val><Hash>lfXBCi+fEjAHNqtcnFmNzcxjhPY=</Hash><Pid>81599-904-3343627-65926</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQADAAAAAgABAAEACrb4HCLoNvjoZUa8hDSeReoe8vSaiOq3PW1ORKxW6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    FX09  
      FACP   DELL    FX09  
      HPET   DELL    OEMHPET
      MCFG   DELL    OEMMCFG
      SLIC   DELL    FX09  
      OSFR   DELL    FX09  
      OEMB   DELL    FX09  
      SSDT   DpgPmm  CpuPm


     

    Sunday, March 18, 2012 4:10 PM

Answers

  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    • Marked as answer by Darin Smith MS Thursday, March 29, 2012 10:48 PM
    Thursday, March 29, 2012 10:48 PM

All replies

  • "zoltar" wrote in message news:a5e1e659-30fe-4d1f-b251-d95d8a3d152b...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89583-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {5D73BDAD-D0E9-4734-9914-EC595FF1A3DB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20120318032937294-

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090505000000.000000+000</Date></BIOS

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000


     

    .... and after 4 years you would appear not yet to have learned to keep your operating system up-to-date....
    Windows Vista SP 2 was released early in 2009 - you have still not got around to installing it.
    Windows Vista SP1 went out of support  in 2011 - and you STILL did not take action.
     
     
    You should try reading the 'stickies' at the head of this forum for assistance - most of them apply in your instance.
     
    UNINSTALL YOUR CURRENT AV, THEN INSTALL SERVICE PACK 2, THE REINSTALL A NEW COPY OF YOUR ANTI-VIRUS.
     
    (is that plain enough?)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, March 18, 2012 8:10 PM
    Moderator
  • Thanks for your sarcastic reply. I have done what you said above but after installing the SP2 pack, my computer at the welcome page goes into a vicious cycle of update and shutdown. It has happened once when the operating system was running adequately, and once after I installed SP2 after my reformat. I thought this was a community to help each other, and treat each other with respect.  
    Saturday, March 24, 2012 12:04 PM
  • "zoltar" wrote in message news:708cd146-9d3f-405b-af3c-8ee1819821c1...
    Thanks for your sarcastic reply. I have done what you said above but after installing the SP2 pack, my computer at the welcome page goes into a vicious cycle of update and shutdown. It has happened once when the operating system was running adequately, and once after I installed SP2 after my reformat. I thought this was a community to help each other, and treat each other with respect. 
     
    There was no sarcasm there - merely plain speaking.
     
    Please post  another MGADiag report.
     
    Whenever a Service Pack is installed, there will be a number of updates to do which depend on the prior installation of the Service Pack - there are currently around 115 for Vista, since SP2 was released.
    This is one reason why it's a good idea to install such things at the earliest opportunity, rather than delay it. There are also significant performance enhancements in SP2 - some of which aren't available simply by installing all the patches for SP1
     
     
    When you say 'vicious cycle of update and shutdown' what exactly do you mean? - are the updates being installed, or not? Are you getting error messages? Did the SP2 installation actually complete properly?
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 24, 2012 2:22 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    • Marked as answer by Darin Smith MS Thursday, March 29, 2012 10:48 PM
    Thursday, March 29, 2012 10:48 PM