Hello,
I have installed CRM 4.0 on a test server. This test server is a domain controller of its own domain separate from our main corporate domain. The name of this domain is crmtest2.com. In the DNS server or our corporate domain, I have created an A record that points to the CRM server. So the configuration is similar to this:
Server name: crmtest2dc1
Domain name: crmtest2
IP Address: 192.168.250.55
Name of A record on corporate DNS server: crmtest
Domain name of corporate network: company.com
The problem is that when I try to access the server using the FQDN (crmtest.company.com) I sometimes get 401 errors when opening or creating entities such as contacts or accounts. The frequency of these errors is random. But when I do the same thing by accessing the server via IP address I do not get this error. I also do not get this error when I logon to the server directly and I use the address crmtest2dc1 or if I use the IP address. I do get the error on the server when I use the FQDN (crmtest.company.com). The Windows event log has this information:
Exception information:
Exception type: WebException
Exception message: The request failed with HTTP status 401: Unauthorized.
I did not include the entire message since it is quite long and has some sensitive info. I don't think I need to use the IFD tool do I? Just for kicks I ran it but I still have problems.
Thanks.
