Dear customer,
This happens because Fix It Center contains an autorun.inf file. As this file is used by many viruses and malware, some anti-virus and anti-malware porgrams disable access to it. There are also solutions online for disabling autorun.inf files via a Registry
key.
In my case it was a feature for disabling autorun.inf files completely via a Registry key. Create a new text file and paste the following text into it:
Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\Autorun.inf]
@="@SYS:DoesNotExist"
Next, save the file with .reg extension - restoreautorun.reg, for example. Make sure you select "All Files" from Save as type box in Notepad! Close Notepad.
Then double-click the file in Windows Explorer and answer Yes in the dialog. Restart your computer and try running FixIt setup again.
If you still have any doubt and concern about this issue, please let me know.
Regards
Harris Chu
Software Development Engineer In Test
Engineering, Community & Online
