Tried ti install FixCenter and received error. An unexpected error has ocurred. Please close and try to run Setup again later." RRS feed

  • Question

  •  I downloaded FixitCenter_Run.exe and tried to run it and I received the error:"Fix it Center Setup encountered an error. An unexpected error has ocurred. Please close and try to run Setup again later."

    System info: Vista Home Premium (SP2) 32-bit

    Ram : 4.00 GB

    Computer: Dell Inspiron 530

    all updates install


    Saturday, March 10, 2012 10:53 AM

All replies

  • Dear customer,

    This happens because Fix It Center contains an autorun.inf file. As this file is used by many viruses and malware, some anti-virus and anti-malware porgrams disable access to it. There are also solutions online for disabling autorun.inf files via a Registry key.

    In my case it was a feature for disabling autorun.inf files completely via a Registry key. Create a new text file and paste the following text into it:

    Windows Registry Editor Version 5.00
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\Autorun.inf]

    Next, save the file with .reg extension - restoreautorun.reg, for example. Make sure you select "All Files" from Save as type box in Notepad! Close Notepad.

    Then double-click the file in Windows Explorer and answer Yes in the dialog. Restart your computer and try running FixIt setup again.

    If you still have any doubt and concern about this issue, please let me know.


    Harris Chu

    Software Development Engineer In Test

    Engineering, Community & Online

    Monday, March 12, 2012 1:39 AM
  • I'm probably doing this all wrong (using the forum,I mean). Harris Chu, I tried the advise you give above, but it won't accept the "yes" and is telling me the "registry editor" won't accept any file from outside the registry. Hope you can help. Lilyof  the Valley

    Wednesday, April 11, 2012 11:06 AM