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Product Key RRS feed

  • Question


  •  My product key is being rejected.
    it says that it is incorrect. i really need microsoft word to work i am writing essay and its not allowing me to modify anything.
    this is ridiculous.
    why isn't it working and how do i get it off this supid trial version where you cant even do anything!
    Tuesday, December 2, 2008 5:33 PM

Answers

  • Really Annoyed,

    You cannot use the Windows XP or Vista Product Key affixed to your computer to activate or convert a Trial installation of Office 2007 to a perpetually licensed installation of Office 2007.

    Windows and Office use different product keys.

    You will have to purchase a product key to convert the trial to a perpetually licensed installation.

    Please read this post:  http://social.microsoft.com/Forums/en-US/genuineoffice/thread/9157d80b-545c-4cee-9d8b-b0665287569a
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Carl-S Tuesday, December 9, 2008 7:07 PM
    Sunday, December 7, 2008 3:37 AM

All replies

  • Hello ReallyAnnoyed,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. In order to receive the best support, we request all users to initially run the Microsoft Genuine Advantage Diagnostic Tool.  This will try and identify the individual issue you may be experiencing.  Please provide a brief synopsis describing your customer scenario, including any dialogue, error messages, or codes. Error codes can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool (MGADT).  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

    http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Antron-

    Tuesday, December 2, 2008 7:38 PM
  • Really Annoyed,

    You cannot use the Windows XP or Vista Product Key affixed to your computer to activate or convert a Trial installation of Office 2007 to a perpetually licensed installation of Office 2007.

    Windows and Office use different product keys.

    You will have to purchase a product key to convert the trial to a perpetually licensed installation.

    Please read this post:  http://social.microsoft.com/Forums/en-US/genuineoffice/thread/9157d80b-545c-4cee-9d8b-b0665287569a
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Carl-S Tuesday, December 9, 2008 7:07 PM
    Sunday, December 7, 2008 3:37 AM