CD-Rom will not work RRS feed

  • Question

  • Alright got a problem....

    I installed Vista service pack 1 on my laptop and now my CD-Rom will not work. I put a disk in and it spins and revs up like it is going to but then it just stops, I tried another disk and it did the same thing, I restared my computer thinking it might just me a glitch again same problem, my computer is not reading it as if it were not there, but when I had my freind look at it he said the drivers are there and functional but for some reason it is not registering as there....I dont know what to do, im a soldier deployed in Iraq and there is no one here that knows what to do about this without reformating it so this is my last hope...can anyone help me?
    Sunday, May 4, 2008 8:15 AM


  • Hi Kealy,


      This forum is for Vista Genuine Advantage Activation and Validation issues and SP1 is outside my area of knowledge.

      But, while I can't help you, I can direct you to the poeple that can help. Please go to the Vista Solution Center at http://support.microsoft.com/ph/11732#tab0 . Under "Top Issues" there are a number of help docs for issues involving SP1. Also, the 2nd link down is the link to the free Email, Chat or Phone based support for any SP1 related issues.


    Sorry I couldn't be more help,

    Darin Smith

    WGA Forum Manager


    p.s. Thanks for doing what you do, soldier!


    Monday, May 5, 2008 9:52 PM