I Forgot My Windows Live ID! HELP! RRS feed

  • General discussion

  • Ok, so the title says it all. Is there any way I can use my alternate email address to get this one back. I have my most important site logins with this email, I don't know how I could forget it, I know the password though, if that helps. PLEASE HELP ME!
    • Changed type JimR1Moderator Wednesday, August 12, 2009 3:30 AM
    • Moved by JimR1Moderator Wednesday, August 12, 2009 3:30 AM Off topic. (From:Windows Live OneCare Install and Activate)
    Wednesday, August 12, 2009 12:20 AM

All replies


    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with. in your case, I'd say Windows Live Account

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Sunday, August 16, 2009 10:36 PM